Summary
Overview
Work History
Education
Skills
Timeline
Generic

LATASHA CRAWFORD

Oswego,IL

Summary

Dedicated and detail-oriented professional with over 8 years of experience in data management and customer service, seeking a data entry or remote administrative position. Proven track record of leveraging technology to enhance operational efficiency, accuracy, and customer satisfaction. Committed to delivering high-quality results in fast-paced environments while maintaining a strong focus on data integrity and timely communication.

Overview

19
19
years of professional experience

Work History

Distribution Administrator / Management Support

Tyson Foods
01.2017 - Current
  • Efficiently manage and track inventory using SAP, JDA, and Excel, ensuring accurate order fulfillment and timely reporting for customer service teams
  • Process daily warehouse logs, carrier scheduling, and SCAT code updates, enhancing operational efficiency and data accuracy
  • Coordinate appointments and logistics for trailer pick-ups, ensuring timely delivery and carrier compliance, reducing delays by 10%
  • Serve as a backup for various administrative roles, including file management, equipment maintenance, and procurement of production supplies
  • Operate warehouse machinery and forklifts, safely handling pallets and optimizing storage for streamlined operations

Cashier

Casey General Store
01.2016 - 01.2017
  • Operated cash register, processed transactions, and handled customer inquiries, ensuring a smooth and efficient checkout experience
  • Managed cash drawer reconciliations, refunds, and product exchanges with 100% accuracy
  • Conducted lottery ticket sales and managed stock levels, contributing to a well-organized store environment

Loan Processor / Customer Service Representative

Americash Loans
01.2015 - 01.2016
  • Processed loan applications, verified documentation, and handled multi-line phone systems to assist customers with loan inquiries and approvals
  • Handled cash transactions, check deposits, and collection calls, maintaining detailed records of all financial transactions

Customer Service Representative / Collections Specialist

Glass Mountain Capital
01.2015 - 01.2016
  • Contacted delinquent debtors in an outbound call center, negotiating payment plans and successfully collecting overdue balances
  • Collaborated with management to analyze and report monthly revenue and expenses, assisting in improving financial forecasting

Machine Operator / Packer

Schulze & Burch Biscuit Company
01.2010 - 01.2015
  • Operated and maintained machinery, ensuring smooth production flow and accurate inventory tracking of completed goods
  • Verified packaging accuracy, including correct labeling, and ensured compliance with production standards

Receptionist / Customer Service Representative

Climate Guard (J.T. Marketing)
01.2006 - 01.2010
  • Managed multi-line phone systems, handled customer inquiries, and provided price quotes, ensuring high levels of customer satisfaction
  • Performed data entry and maintained accurate customer records, supporting efficient office operations

Education

Bachelor of Science - Supply Chain Management

Bellevue University

High School Diploma -

Bronzeville Military Academy
Chicago, IL
01.2010

Skills

  • Data Entry & Management
  • SAP
  • JDA
  • FourKites Proficiency
  • Inventory Management & Reporting
  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Timeline

Distribution Administrator / Management Support

Tyson Foods
01.2017 - Current

Cashier

Casey General Store
01.2016 - 01.2017

Loan Processor / Customer Service Representative

Americash Loans
01.2015 - 01.2016

Customer Service Representative / Collections Specialist

Glass Mountain Capital
01.2015 - 01.2016

Machine Operator / Packer

Schulze & Burch Biscuit Company
01.2010 - 01.2015

Receptionist / Customer Service Representative

Climate Guard (J.T. Marketing)
01.2006 - 01.2010

High School Diploma -

Bronzeville Military Academy

Bachelor of Science - Supply Chain Management

Bellevue University
LATASHA CRAWFORD