La Tasha Delaney
Bessemer
Summary
Detail-oriented Unit Secretary with over 15 years of experience in healthcare settings. Skilled in managing patient admissions, coordinating communication, and supporting healthcare teams. Known for attention to detail and effective communication, contributing to optimize operations, and enhancing patient experiences.
Overview
19
19
years of professional experience
Work History
Unit Secretary/Patient Care Technician
UAB Hospital/ Palliative Care Unit
Birmingham
10.2006 - 08.2022
- Managed patient admissions and discharges efficiently within the healthcare environment.
- Coordinated communication between medical staff and patients to ensure timely updates and enhance patient care.
- Processed medical records using electronic health record systems accurately.
- Assisted in maintaining a clean and organized front desk area for visitors.
- Responded to inquiries from patients and families with professionalism and empathy.
- Monitored office supply inventory and initiated restocks to maintain operational efficiency.
- Collaborated with healthcare teams to ensure smooth daily operations of the unit.
- Provided patient information to facilitate timely admissions and discharges.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Assisted patients with bathing, dressing, and exercising to promote comfort and satisfaction.
Unit Secretary/Patient Care Technician
Springhill Memorial Hospital
Mobile
02.2004 - 08.2006
- Oversaw patient admissions and discharges to ensure timely processing and smooth transitions within the healthcare environment.
- Scheduled appointments and maintained calendars for multiple healthcare providers.
- Collaborated with healthcare teams to ensure smooth daily operations of the unit.
- Delivered clerical support through filing, faxing, photocopying, and data entry of patient information into electronic health record systems for accurate record-keeping.
- Managed unit call reception and routed calls to correct department.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Monitored inventory of office supplies and requested restocks.
- Interviewed patients to complete case histories and intake forms.
- Observed changes in patients' conditions and reported any abnormalities to the RN on duty.
- Provided direct patient care and assistance to healthcare team members.
- Enhanced patient satisfaction by assisting with bathing, dressing, and exercising, contributing to overall patient comfort and well-being.
Education
Medical Assistant - Medical Assistant
Virginia College
Mobile, AL06-2004
High School Diploma -
Williamson High School
Mobile, AL05-1998
Skills
- Patient admissions
- Vital signs monitoring
- Healthcare documentation
- Inventory management
- Effective communication
- Patient care coordination
- Time management
- Customer service
Timeline
Unit Secretary/Patient Care Technician
UAB Hospital/ Palliative Care Unit
10.2006 - 08.2022
Unit Secretary/Patient Care Technician
Springhill Memorial Hospital
02.2004 - 08.2006
Medical Assistant - Medical Assistant
Virginia College
High School Diploma -
Williamson High School