Latasha Goodwill
Lake Mary
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Dedicated to analyzing and resolving defects.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Control Analyst
CSL Plasma
12.2021 - Current
- Improved overall production efficiency by identifying and resolving quality control issues.
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Assisted in supplier evaluations, contributing to the selection of high-quality raw materials and components.
- Ensured regulatory compliance by staying updated on industry standards and government regulations affecting product quality.
- Maintained a safe working environment, adhering to safety regulations and proper handling of hazardous materials.
- Performed equipment calibration to maintain accuracy in testing procedures, ensuring consistent results across all samples.
Phlebotomy Team Lead
CSL Plasma
12.2021 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Enhanced team morale with effective communication and proactive problem-solving strategies.
Donor Floor Supervisor
Octapharma Plasma
06.2018 - Current
- Ensured donor confidentiality, met customer service expectations, reviewed donor records, complied with regulations, set up and prepared equipment, supervised venipuncture and plasma collection, maintained documentation, coordinated with medical staff, oversaw inventory levels, prepared staffing schedules, provided feedback to management, maintained cleanliness of work area, identified areas of operational opportunity for continuous improvement, developed donor floor staff, educated new donors
Medical Receptionist/Designated Trainer/Training Coordinator
BPL Plasma
08.2014 - 06.2018
- Followed SOPs and regulatory policies, provided customer service, operated computer systems, determined eligibility, performed daily PQ and calibrations, performed pre-collection review, trained new employees, monitored training reports, ensured adherence to training SOPs, created and maintained training records, monitored new hire training, met with center leadership team, aligned with HR to ensure compliance
Home Health Aide
02.2013 - 04.2015
- Maintained patients' daily requirements, updated records, provided reports on behavior, maintained cleanliness, cared for patients
Care Taker
Sunrise Community of Georgia
02.2008 - 10.2010
- Monitored daily activities, maintained and updated client files, supported patient's emotional and social development, provided resources for patients
Education
Associates of Business Administration -
Everest University
Orlando, FL01.2015
Medical Assistant Certification -
United Education Institute
Jacksonville, FL02.2011
Skills
- Corrective Actions
- Sampling Procedures
- Equipment Calibration
- Inventory Management
- Materials Inspections
- Quality Management Systems
- Analytical thinking
- Ethical conduct
- Problem-solving
Certification
- CPR/First Aid
- Bloodborne Pathogens
- HIPAA
- OSHA
- Infection Control
Custom
Vital Signs, Injections / Venipuncture, Aseptic Procedures, Specimen Collection, Capillary Punctures, Lab Procedures, Data Entry, Office/Medical Equipment, Microsoft Word/Excel, Front/Back Office / Customer Service
Timeline
Quality Control Analyst
CSL Plasma
12.2021 - Current
Phlebotomy Team Lead
CSL Plasma
12.2021 - Current
Donor Floor Supervisor
Octapharma Plasma
06.2018 - Current
Medical Receptionist/Designated Trainer/Training Coordinator
BPL Plasma
08.2014 - 06.2018
Home Health Aide
02.2013 - 04.2015
Care Taker
Sunrise Community of Georgia
02.2008 - 10.2010
Associates of Business Administration -
Everest University
Medical Assistant Certification -
United Education Institute