Vibrant Health Support Technician with established proficiency at Women Infants and Children in client assessment and specimen collection. Recognized for exceptional customer service and effective communication, enhancing patient engagement and satisfaction. Adept at maintaining accurate records and collaborating with healthcare teams to improve service delivery and patient outcomes.
Overview
17
17
years of professional experience
Work History
Health Support Technician
Women Infants and Children
Jacksonville
03.2021 - Current
Conducted an assessment of client eligibility.
Assisted clients in accessing nutritional resources and services.
Maintained accurate records of client services provided.
Organized and maintained clients' information according to established protocols.
Collected specimens from patients for testing purposes following standard procedures.
Provided excellent customer service by effectively communicating with client and staff and staff in other health departments .
Recorded observations and baseline measurements to maintain accurate medical records.
Communicated with management or other staff to resolve problems.
Coded data or other information.
Health Service Worker II
Northeast Florida State Hopsital
Macclenny
08.2008 - 03.2021
Assisted patients with daily living activities and personal hygiene.
Monitored patient health and reported changes to medical staff.
Maintained cleanliness and safety of patient areas and equipment.
Documented patient interactions and maintained accurate records.
Supported recreational activities to enhance patient engagement.
Provided & Assist direct patient care, including personal hygiene, nutrition and hydration, dressing changes, and ambulation assistance.
Facilitated communication between patients and healthcare providers.
Performed vital signs monitoring including temperature, pulse rate, respiration rate, blood pressure readings and oxygen saturation levels.
Created and maintained facility documents and records with sensitive data.
Managed work schedule and assigned tasks to individual staff.
Built strong and trusting rapport with clients and loved ones.
Nutritionist I at Women, Infants, and Children (WIC) Program, State of DelawareNutritionist I at Women, Infants, and Children (WIC) Program, State of Delaware