LATASHA HENRY
Bellwood,Illinois
Summary
Encouraging inspiring manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Case Management / Reentry Supervisor
Institute for Nonviolence Chicago
Chicago, Illinois
04.2019 - Current
- Support Case Managers and Reentry Specialist advocate for participants under case management; teach job readiness workshops, computer skills, communication, critical thinking, self-awareness, conflict mediation, financial literacy, job search and application techniques, resume and cover letter development, interview skills, etc.
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
- Created 90 Day Process curriculum "Strength-Based Approach" Progression for Case Management Department, which has been successfully completed by over 50 participants.
- Created Reentry 2.0 curriculum "Focused-Based Approach" Program that currently has 100% rate of participants with successful completion of gaining employment or starting their own business.
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Developed and administered budgets, authorized expenditures and monitored financial indicators to improve profitability.
- Devised and implemented cost-control plans to enhance department operations.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Identified individual employee's unique work styles and adapted management methods.
Fundraising Coordinator
New Mount Pilgrim Church
Chicago, Illinois
02.2018 - Current
- Led planning and Execution of annual scholarship raffle that led to ~$5,500 in funds raised.
- Supported cash flow management by developing projections for annual revenues, including donations, sales and grants.
- Worked with marketing team on development and delivery of creative campaigns to support fundraising activities.
- Composed grant proposals and fundraising newsletters to raise capital for non-profit organizations.
- Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
Client Navigator
Next Level Health
02.2012 - 02.2019
- Provide administrative support to interdisciplinary team to ensure compliance with quality and contractual standards.
- Built effective relationships with providers, community- based organizations, and other supportive services, which raised awareness about preventive healthcare to over 50 percent of our members.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse and other community health concerns.
- Developed and implemented training classes to educate team members and community residents.
- Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
- Targeted specific community groups with wellness and disease management information.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved problems, improved operations and provided exceptional service.
Training Counselor / Oak Leyden Developmental Services
12.2012 - 04.2015
- Monitored and supervised 10-20 disabled participants productivity and performance.
- Trained participants for various task to increase performance and enhanced skill sets, which led to organization establishing 4 new contract jobs in Oak Park, IL.
- Supported Lead Counselor in lesson plan creation and field trip planning
Education
MBA - Business Management
University of Phoenix
Chicago, IL01.2020
Bachelor of Science - Business Management and Entrepreneurship
University of Phoenix
Chicago, IL06.2018
Licensed Cosmetologist - Cosmetology Education
Canella School of Hair Design
Chicago, ILSkills
- Strategic Planning
- Staff Management
- Budget/Management
- Verbal and written communication
- Project Management
- Training & Development
- Organization and Time management
- Creative merchandising
- Operations management
- Business administration
- Curriculum Development
Certification
*20 Hour Non-Violence Training
*Intro to Trauma Informed Care Certification
*CBI for Non-Violence Skills Training Certification
*40 Hour Domestic Violence Advocacy Certification
*20 Hour Partner Abuse Intervention Program Certification
*Professionalism, Self-Care & Conflict Mediation Training
*Metropolitan Peace Academy Case Management Training
Timeline
Case Management / Reentry Supervisor
Institute for Nonviolence Chicago
04.2019 - Current
Fundraising Coordinator
New Mount Pilgrim Church
02.2018 - Current
Training Counselor / Oak Leyden Developmental Services
12.2012 - 04.2015
Client Navigator
Next Level Health
02.2012 - 02.2019
MBA - Business Management
University of Phoenix
Bachelor of Science - Business Management and Entrepreneurship
University of Phoenix
Licensed Cosmetologist - Cosmetology Education
Canella School of Hair Design
Similar Profiles
Quanmesha SmithQuanmesha Smith
Workforce Development (job Readiness) at Institute For Nonviolence ChicagoWorkforce Development (job Readiness) at Institute For Nonviolence Chicago
Carribeon Brown BallardCarribeon Brown Ballard
Victim Advocate at Institute For Nonviolence ChicagoVictim Advocate at Institute For Nonviolence Chicago
Annette CardenasAnnette Cardenas
Administrative Assistant at Taos Behavioral Health/ Nonviolence Works IncAdministrative Assistant at Taos Behavioral Health/ Nonviolence Works Inc