Results-oriented Administrative Assistant with expertise in conflict resolution and operational oversight. Adept at fostering team collaboration and adapting to evolving needs. Committed to enhancing operational efficiency and driving team success through effective communication and leadership.
Work History
Sped Aide
3 Years 1 Month
Aiken County Public Schools | 09.2023 - Current
Do daily lesson plans and activities
Supported special education teacher in executing daily tasks and managing student needs.
Implemented strategies to effectively manage student behavior and maintain a positive learning environment.
Delivered one-on-one and small group tutoring to enhance student understanding and academic performance.
Manager on Duty (MOD)
4 Years 4 Months
YMCA | 06.2022 - Current
Managed front desk and welcome center operations.
Greet members, handle members' account.
Facilitated registration for new members at the welcome center.
Make sure co-workers are doing duties correctly on my assigned shift.
Helps with spreadsheets on excel for budget, scheduling, and meetings.
Make calls to members about accounts and manage accounts when needed
i9 Repsntative/ manager meta
4 Years 1 Month
N3 Notary | 06.2021 - 07.2025
Conducted webcam calls to complete I9s virtually, examining valid and unexpired I9 acceptable documents.
Answered incoming calls to assist I9 representatives in completing the I9 process efficiently.
Directed daily office operations, ensuring accurate notarization workflow and client service.
Oversaw appointment scheduling, document intake, and timely processing of notarization requests.
Verified identification, signatures, and document completeness to maintain compliance standards.
Cashier and Customer Service
4 Years
Enmark Stations, Inc. | 05.2017 - 05.2021
Welcomed customers upon entry to create a friendly atmosphere., Serve customers with great services as with gas to serving food in the deli area, clean accordingly, stock shelves when needed.
Processed cash, card, and fuel transactions accurately at POS while maintaining balanced drawer operations.
Delivered prompt customer service, resolving payment issues and answering product, pricing, and store questions.
Verified age-restricted tobacco and lottery purchases in compliance with company and regulatory procedures.
Cashier/Cook
3 Years 1 Month
Enmarket | 05.2017 - 06.2020
Created positive first impression for customers
Ring up items
Greet customers
Ensured cleanliness of floors throughout store
Prepare breakfast and lunch.
Inventory Manager
3 Years 9 Months
Wal-Mart | 06.2013 - 03.2017
Scanned inventory in backroom using RF scanner to maintain accurate stock levels
Filled empty shelves on sales floor to ensure product availability for customers
Maintained cleanliness of work area to ensure safety and efficiency
Cashier/Inventory Manager
3 Years 9 Months
Wal-Mart | 06.2013 - 03.2017
Check out items
Present customers with exceptional service
Processed customer transactions at checkout
Organized returned items for restocking
Maintained cleanliness of checkout counters
Delivered exceptional service to enhance customer experience
Concessions Stand Attendant
5 Years
Masters | 04.2009 - 04.2014
Served food and beverages to enhance guest experience
Replenished food products to ensure availability for customers
Delivered attentive service to maintain high customer satisfaction
Length of one week golf tournament for the past five years
Cashier
3 Years 3 Months
Dollar Tree | 03.2010 - 06.2013
Managed cash register to process transactions efficiently
Responded to phone inquiries to provide information
Ensured store cleanliness to enhance customer experience
Education
Bachelor's degree - Business Administration- Management
Strayer University-District of Columbia | Augusta, GA | 09-2026
High School Diploma
South Aiken High Scool | Aiken, SC | 06-2009
High school diploma or GED
Bachelor's degree
Skills
Disability support
Microsoft Excel
Schedule management
iOS
Management
Team management
Staff training and development
Decision making
Customer service focus
Sales and marketing
Community outreach
Training support
Administrative experience
Accomplishments
Deans list
Leadership
Languages
English
Personal Information
Title: Manager
Work Permit: Authorized to work in the US for any employer
Timeline
Sped Aide
Aiken County Public Schools
09.2023 - CurrentRead More
Manager on Duty (MOD)
YMCA
06.2022 - CurrentRead More
i9 Repsntative/ manager meta
N3 Notary
06.2021 - 07.2025Read More
Cashier and Customer Service
Enmark Stations, Inc.
05.2017 - 05.2021Read More
Cashier/Cook
Enmarket
05.2017 - 06.2020Read More
Inventory Manager
Wal-Mart
06.2013 - 03.2017Read More
Cashier/Inventory Manager
Wal-Mart
06.2013 - 03.2017Read More
Cashier
Dollar Tree
03.2010 - 06.2013Read More
Concessions Stand Attendant
Masters
04.2009 - 04.2014Read More
High school diploma or GED
Read More
Bachelor's degree
Read More
Strayer University-District of Columbia
Bachelor's degree from Business Administration- Management