Summary
Overview
Work History
Education
Skills
Key Qualifications
Timeline
Generic

LaTasha Person

Lake Alfred

Summary

Customer service oriented professional with strong understanding of the importance of accurate claims processing. Maintains attention to detail needed to review and correct errors and retain high levels of accuracy. Follows policies, guidelines, and procedures to assure consistent quality. Academic Honors Recognition / High Honor Roll. Willing to learn new skills and take on new challenges. Effective Lead Specialist with 7 years of experience overseeing teams of employees. Expert at training, supervising and directing daily operations. Motivational leader with upbeat attitude and talent for building team member skills through one-on-one coaching and mentoring.

Overview

20
20
years of professional experience

Work History

Lead Specialist

Amazon
10.2017 - Current
  • Developed strong client relationships through consistent communication, understanding their needs, and delivering tailored solutions.
  • Increased customer satisfaction levels by addressing concerns promptly, providing thorough resolutions, and maintaining open lines of communication.

Production Associate

FMH Best Conveyors
12.2005 - 08.2016
  • Meet production goals and objectives to maintain schedule and operating efficiencies
  • Ensure work environment is maintained safe, clean, and organized
  • Identify and resolve problems concerning equipment and materials
  • Uphold positive work atmosphere by acting and communicating in a manner that promotes cooperation.

Education

Medical Billing and Coding -

Ultimate Medical Academy
01.2016

Skills

  • Customer Service
  • Motivational Techniques
  • Team Management
  • Strategic Planning
  • Staff Management
  • Operations Management
  • Staff Discipline
  • Policy Enforcement
  • Training and Mentoring
  • Ethics and integrity
  • Employee relations
  • Customer relations
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Active listening

Key Qualifications

  • Medical Billing
  • Medical Coding
  • ICD-9-CM
  • HCPCS
  • CPT
  • ICD-10-CM
  • Medical Terminology
  • Electronic Health Records (EHR)
  • Electronic Medical Records (EMR)
  • Greenway
  • Managed Care (HMO, PPO, and POS)
  • Government Payers
  • Third Party Payers
  • Worker's Compensation
  • Centers for Medicare and Medicaid
  • CMS 1500
  • CMS 1450 (UB-04)
  • Tricare
  • EOBs
  • Payment Posting
  • Revenue Cycle Management
  • Scheduling
  • Insurance Verification
  • Insurance Billing Procedures
  • Insurance Claim Processing
  • Practice Management
  • Medical Office Procedures
  • Anatomy & Physiology
  • HIPAA Compliance
  • Co-Payments
  • Deductibles
  • Co-Insurance
  • Superbills
  • Meaningful Use
  • Reimbursement Methodologies
  • Fee Schedules
  • Outpatient / Physician
  • Inpatient / Facility

Timeline

Lead Specialist

Amazon
10.2017 - Current

Production Associate

FMH Best Conveyors
12.2005 - 08.2016

Medical Billing and Coding -

Ultimate Medical Academy