Latasha Rose
San Antonio,Texas
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual goals. Business professional skilled in exceeding company expectations, by expanding client base and maintaining high standards of customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
District Parole Officer
Texas Department Of Criminal Justice
San Antonio, TX
10.2023 - Current
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Performed routine home inspections and drug tests for offenders on parole.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Provided court testimony to support court decisions.
- Monitored inmates' progress using questionnaires and psychological testing.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Manage over 75 cases
Child Protective Investigator
Department Of Family And Protective Services
San Antonio, TX
01.2023 - 10.2023
- Analyzed and reviewed confidential and highly sensitive information
- Investigative material concerning various parties
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Documented data and completed accurate updates to case records.
- Manage up to 35 cases
- Prepare legal documents
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
Paralegal/Case Manager
Thomas J Henry Law, PLLC
San Antonio, TX
07.2021 - 02.2022
- Oversee attorney docket to help manage
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Manage up 140 cases
- Make sure that all policies and procedures are being followed
- Made sure that deadlines were met
- Handle clientele complaints issues, request and demands in timely manner.
- Prepared legal briefs, motions, and pleadings.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Mental Health Technician (MHT)
Three Rivers Behavioral Health
Columbia, SC
04.2020 - 12.2020
- Ensure residents are following rules and regulations that are set by program
- Overseeing day-to-day activities in units in treatment facility
- Manage up to 36 residents per unit
- Provide overall care and safety of residents, including monitoring of behavior, mental status, and progress
- Conducts routine resident safety checks and monitors patients’ movement on and off unit using appropriate documentation logs to ensure patients are safe
- Takes action to de-escalate or halt adverse patients’ behavior up to and including verbal and physical de-escalation techniques if necessary.
Education
Master's - Criminal Justice, Legal Studies
06.2021 - 12.2022
Bachelors - Social and Criminal Justice
04.2017 - 11.2019
Associates - Sociology
08.2015 - 01.2016
Skills
Behavioral Healthundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
District Parole Officer - Texas Department Of Criminal Justice
10.2023 - Current
Child Protective Investigator - Department Of Family And Protective Services
01.2023 - 10.2023
Paralegal/Case Manager - Thomas J Henry Law, PLLC
07.2021 - 02.2022
Grand Canyon University - Master's, Criminal Justice, Legal Studies
06.2021 - 12.2022
Mental Health Technician (MHT) - Three Rivers Behavioral Health
04.2020 - 12.2020
Ashford University - Bachelors, Social and Criminal Justice
04.2017 - 11.2019
Ellsworth Community College - Associates, Sociology
08.2015 - 01.2016