Halle Fischer
Eau Claire,WI
Summary
Recently graduated from the University of Wisconsin, Eau Claire with a major in Psychology and a minor in Racial, Ethnic, Gender, and Sexuality Studies. I possess approximately 4 years in customer service as well as 1 year working for the Department of Corrections as an intern & Probation Officer. My strengths lie greatly in my ability to collaborate with others as well as effectively complete my own work in a timely and professional manner. I am very open-minded to learning any sort of skills and training necessary.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Probation Parole Officer
Department of Corrections
Eau Claire, WI
02.2024 - 06.2024
- Provided guidance and assistance to parolees in finding employment, housing, and other resources.
- Maintained accurate records of offender contacts, progress notes, program reviews, and case files.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
Probation Intern
Department of Corrections
Eau Claire, WI
07.2023 - 12.2023
- Created, organized and maintained files, case notes and electronic databases.
- Gathered social and legal data on each probationer and verified details.
- Tracked information for summary documentation to strengthen case outcomes.
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Coordinated referrals to community resources, including mental health providers, substance abuse treatment centers, job training programs.
- Conducted home visits with probationers and their families, as needed.
- Maintained positive relationships with offenders and family members through weekly visits.
- Provided guidance and support to help probationers achieve successful outcomes while under supervision.
- Participated in weekly team meetings with supervisors and other staff members to discuss caseloads and provide updates on current cases.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Organized and maintained client files in accordance with departmental policies and procedures.
- Maintained accurate records regarding all activities performed while working on specific cases.
- Developed professional relationships with offenders through home, school, detention, and community visits.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
Server
Joey Novas
Excelsior, MN
03.2022 - 07.2023
- Maintained records of transactions made during shift as required by law or company policy.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Received food orders from individuals and explained offerings.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Ensured that all orders were correct before leaving the kitchen area.
- Supported serving staff in delivering accurate and well-presented food orders.
Home Health Caregiver
Hands at the Cross Home Care
Woodbury, MN
06.2022 - 08.2022
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Accompanied clients to doctors' offices or on other trips outside home.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Implemented fall prevention techniques as specified in plan of care.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
Barista
Acoustic Cafe
Eau Claire, WI
06.2021 - 06.2022
- Described menu items to customers and suggested appealing products.
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Maintained calm demeanor during high-volume periods and special events.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Education
Bachelor of Arts - Psychology
University of Wisconsin - Eau Claire
Eau Claire, WI12-2023
High School Diploma -
East High School
Wausau, WI05-2019
Skills
- Cognitive Behavioral Training
- Case Management
- Data-Driven Decision-Making
- Psychological Assessment
- Organization
- Professionalism
- Psychological Interventions
- Interpersonal Skills Development
- Behavioral Health
- Data Collection
- Project Support
- Data Analysis
- Editing and Proofreading
- Cultural Competency
- Client Relations
Certification
- Probation & Parole Training (AGENT BASIC TRAINING)
Affiliations
- ESC: Employee Services Committee - Dept. of Corrections
Timeline
Probation Parole Officer
Department of Corrections
02.2024 - 06.2024
Probation Intern
Department of Corrections
07.2023 - 12.2023
Home Health Caregiver
Hands at the Cross Home Care
06.2022 - 08.2022
Server
Joey Novas
03.2022 - 07.2023
Barista
Acoustic Cafe
06.2021 - 06.2022
Bachelor of Arts - Psychology
University of Wisconsin - Eau Claire
High School Diploma -
East High School
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