Tonda L Butcher
Townsend,DE
Summary
Resourceful professional with experience in the fields of criminal justice and budget, known for high productivity levels and efficiency in completing tasks. Possess key specialized skills including case management, risk assessment, and development of individualized treatment plans. Excel in communication, empathy, and problem-solving which are pivotal for success in navigating complex cases and fostering positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Probation and Parole Officer
State of Delaware - DOC
New Castle, DE
01.2023 - Current
- Developed and implemented probation and parole plans to ensure compliance with court orders.
- Conducted regular home visits, office meetings, and field checks on offenders.
- Provided guidance and assistance to parolees in finding employment, housing, and other resources.
- Maintained accurate records of offender contacts, progress notes, program reviews, and case files.
- Ensured appropriate sanctions were applied for violations of conditions of supervision.
- Monitored offender activities such as drug testing, job searches, educational programs and social services.
- Advised parolees on potential legal issues that may arise from their actions or decisions.
- Collaborated with law enforcement agencies to investigate criminal activity related to parolees.
- Counseled offenders on substance abuse treatment options available through community providers.
- Performed risk assessments on new offenders.
- Attended professional development seminars to stay up-to-date on current practices in the field.
- Coordinated with local service providers to provide additional support services for clients.
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Assisted probationers with resolving housing, employment and social services problems.
- Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
- Delivered bail recommendations to court to assist with case outcomes.
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Provided crisis intervention services when needed during emergency situations involving offenders.
- Educated offenders about the consequences of violating terms of their supervised release.
Operations Support Specialist
State of Delaware Division of Management
New Castle, DE
03.2021 - 01.2023
- Maintained accurate records of all operational activities in accordance with company policies.
- Collaborated with multiple teams across the organization to ensure smooth delivery of services.
- Assisted providers with inquiries related to their accounts, including payment status updates and other issues.
- Ensured adherence to internal procedures when processing payments, such as double-checking invoices for accuracy.
- Performed quality control checks on customer payment records before submitting them for approval or archiving them in the system.
- Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
Education
Master of Science - Organizational Development & Leadership W/DIB
Saint Joseph's University
Philadelphia, PA01-2022
Bachelor of Science - Liberal Arts With Criminal Justice/Organizational
Wilmington University
New Castle, DE01-2019
Skills
- De-Escalation Techniques
- Court hearings
- Field supervision
- Court Procedures
- Drug Testing
- Attention to Detail
- Analytical Thinking
- Multitasking
- Multicultural Competency
- Problem-Solving
- Cognitive behavioral training
- Trained in defensive tactics
- Active Listening
- Time Management
- Legal Documentation
- Adaptability and Flexibility
- Cultural Sensitivity
- Decision-Making
- Self Motivation
- Law Enforcement
- Firearm Basic Training
- Record-keeping
- Time management abilities
- Conflict Resolution
- Court report documentation
- State and federal legal knowledge
- Case Management
- Teamwork and Collaboration
- Research/due diligence
- Relationship Building
- Substance abuse
- Report Writing
- Community Outreach
- Critical Thinking
- Crisis Intervention
- Risk Assessment
- Effective Communication
- Motivational Interviewing
- First-aid and CPR
- Counseling techniques
- File reviews
Certification
- Train the Trainer
- DEI (Diversity, Equity, Inclusion)
- Moving into Supervision
- Budget (State of Delaware)
- Domestic Violence (State of Delaware-Criminal Justice)
Accomplishments
- Official Commendation Award
- Meritorious Service Award (by Director of Probation and Parole)
- Outstanding Service Award
- On The-Spot Award (by Manager of Probation and Parole)
- Employee of the Year Nomination
Timeline
Probation and Parole Officer
State of Delaware - DOC
01.2023 - Current
Operations Support Specialist
State of Delaware Division of Management
03.2021 - 01.2023
Master of Science - Organizational Development & Leadership W/DIB
Saint Joseph's University
Bachelor of Science - Liberal Arts With Criminal Justice/Organizational
Wilmington University
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