Latasha Walters,M.S.
Saint Petersburg,FL
Summary
Dedicated and focused professional with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in recruiting, staff training and development, customer service and process improvements.
Overview
10
10
years of professional experience
Work History
Senior Lead Employment Specialist
Vocational Rehabilitation Specialists, Inc.-Vrsi
05.2023 - 07.2024
- Managed all aspects of staff in the South region, including recruitment, onboarding, training, performance evaluations, and corrective measures.
- Audited managers quarterly reports to maintain compliance with contractual obligations.
- Utilized electronic software to analyze data and uncover trends, patterns, and potential areas of improvement in performance outcomes.
- Finalized purchase orders and invoices for timely closure of account receivable/payable transactions.
- Increased employee retention and improved program adherence across regions through the development and modification of training material.
Lead Employment Specialist
Vocational Rehabilitation Specialists, Inc.-Vrsi
08.2022 - 05.2023
- Spearheaded the successful development and launch of a new program with close supervision.
- Generated concise reports evaluating operational outcomes based on predetermined benchmarks.
- Effectively managed crises, swiftly resolving operational disruptions with minimal impact.
- Implemented cross-training protocols to enhance staff performance and ensure seamless program operations.
Employment Specialist
Vocational Rehabilitation Specialists, Inc.-Vrsi
07.2022 - 08.2022
- Evaluated clients' suitability for program through personalized assessments.
- Executed community outreach strategies to elevate brand presence and improve service offerings.
- Provided vocational counseling and career coaching to address client specific employment barriers.
- Ensured the delivery of services to clients aligned with program guidelines.
Case Manager
St. Pete Free Clinic
05.2019 - 12.2021
- Efficiently coordinated food delivery and inventory management.
- Streamlined referral process to ensure patients were connected with the appropriate community resources.
- Transitioned clients to different providers based on progress or needs.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Assisted clients in achieving financial stability through the enhancement of their financial literacy.
Medical Case Manager
Metro Inclusive Health
04.2016 - 01.2019
- Identified appropriate funding sources for medical treatments or services.
- Participated in interdisciplinary team meetings to discuss individualized treatment plans for each patient.
- Promoted continuity of care through effective collaboration with primary care physicians, specialists and other healthcare providers.
Veterans Case Manager
WestCare Foundation
05.2014 - 04.2016
- Monitored progress of veterans' cases, adjusting interventions as needed.
- Administered medication to veterans according to strict schedules.
- Planned and coordinated the discharge planning process for facility exits.
- Served as a liaison between the agency and external organizations involved in providing assistance to veterans.
Education
Master's degree - Human Services
Springfield College-School of Human Services
Tampa, FL12.2012
Skills
- Program Development & Performance Analysis
- Partnerships and Resource Mobilization
- Documentation And Reporting
- Compliance Management
- Training and Development
- Cross-Functional Collaboration
- Staff Recruitment
- Customer Service
- MS Office Applications
Timeline
Senior Lead Employment Specialist
Vocational Rehabilitation Specialists, Inc.-Vrsi
05.2023 - 07.2024
Lead Employment Specialist
Vocational Rehabilitation Specialists, Inc.-Vrsi
08.2022 - 05.2023
Employment Specialist
Vocational Rehabilitation Specialists, Inc.-Vrsi
07.2022 - 08.2022
Case Manager
St. Pete Free Clinic
05.2019 - 12.2021
Medical Case Manager
Metro Inclusive Health
04.2016 - 01.2019
Veterans Case Manager
WestCare Foundation
05.2014 - 04.2016
Master's degree - Human Services
Springfield College-School of Human Services
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