Latashia James
Newark,NJ
Summary
Experienced hospitality and operations professional with over 15 years of progressive responsibility, including management roles with a high-volume restaurant group. Known for strong leadership, customer service excellence, staff training, and multitasking in fast-paced environments. Recently focused on caregiving responsibilities and now eager to return to the workforce in a stable, team-oriented role.
Overview
18
18
years of professional experience
Work History
Caregiver
Homemaker
01.2014 - 2025
- Provided full-time care and support, managing schedules, appointments, and household responsibilities while demonstrating reliability, organization, and confidentiality.
Manager
Doherty Enterprises
01.2004 - 01.2014
- Managed daily restaurant operations in a high-volume environment. Supervised, trained, and scheduled staff; handled cash management; resolved customer concerns; and supported service teams during peak hours.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Banquet Server / Bartender
Courtyard by Marriott
01.2000 - 01.2002
- Delivered professional service for corporate and private events while maintaining cleanliness and service standards.
- Provided exceptional service during events, ensuring guest satisfaction and adherence to event specifications.
Server / Manager
IHOP
01.1997 - 01.2000
- Provided efficient service and assisted with staff supervision and shift leadership.
- Trained and mentored staff on customer service best practices and menu offerings.
Utility Worker
Colonial Restaurant
01.1996 - 01.1997
- Supported kitchen operations and maintained sanitation standards.
- Assisted kitchen staff in food preparation and service during peak hours.
Education
Coursework Completed
Essex County College
01.1996
High School Diploma - College Preparatory Program
Science Park HS
01.1995
Skills
- Team Leadership & Supervision
- Customer Service & Guest Relations
- Staff Training & Scheduling
- Cash Handling & POS Systems
- Conflict Resolution
- Time Management & Multitasking
- Inventory Management
- Food Safety & Sanitation
- Communication & Problem Solving
Timeline
Caregiver
Homemaker
01.2014 - 2025
Manager
Doherty Enterprises
01.2004 - 01.2014
Banquet Server / Bartender
Courtyard by Marriott
01.2000 - 01.2002
Server / Manager
IHOP
01.1997 - 01.2000
Utility Worker
Colonial Restaurant
01.1996 - 01.1997
Coursework Completed
Essex County College
High School Diploma - College Preparatory Program
Science Park HS