Latashia Jones
Petersburg,VA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Member
Chic-Fil-A
Chester, VA
10.2021 - Current
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Dietary Clerk
St. Francis Medical Center
Midlothian, VA
04.2018 - 10.2021
- Delivered patient meal trays, beverages, snacks and floor stock.
- Built relationships to promote collaborative environment.
- Printed menus, tray tickets, tallies and nourishment labels.
- Checked trays on tray line for accuracy, temperature and appearance.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Barista
Courtyard By Marriott
Richmond, VA
05.2019 - 04.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Controlled line and crowd with quick, efficient service.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
ICQA Warehouse Associate/Picker & Packer
Amazon
Chester, VA
09.2016 - 01.2018
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Checked packages and merchandise for damage and notified vendors.
- Printed labels, packaged boxes and loaded into outbound containers.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Team Leader
Chick-fil-A
Colonial Heights, VA
08.2006 - 12.2015
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Associate of Science - Psychology
John Tyler Community College
Chester, VAAssociate of Arts - Baking And Pastry Arts
Stratford University
Glen Allen, VAHigh School Diploma -
Matoaca High School
Chesterfield, VA06.2009
Skills
- Product Knowledge
- Teamwork and Collaboration
- Heavy Lifting
- Quality Inspections
- Leadership
- Problem Solving
Certification
Servsafe Certification
Timeline
Team Member
Chic-Fil-A
10.2021 - Current
Barista
Courtyard By Marriott
05.2019 - 04.2020
Dietary Clerk
St. Francis Medical Center
04.2018 - 10.2021
ICQA Warehouse Associate/Picker & Packer
Amazon
09.2016 - 01.2018
Team Leader
Chick-fil-A
08.2006 - 12.2015
Associate of Science - Psychology
John Tyler Community College
Associate of Arts - Baking And Pastry Arts
Stratford University
High School Diploma -
Matoaca High School
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