Hi, I’m
Latashia Mckenzie
Sumter,SC
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. It doesn't only stop there I'm versatile I'm experienced in security, assembly, packing and financing as well. Hard working, dedicated and dependable.
Overview
13
years of professional experience
1
Certification
Work History
MANCOR CAROLINA
Quality Tech
11.2022 - Current
Job overview
- Verifying work order matches parts, entering information in database, daily first piece checks at robots also checking robots periodically, use of heightgage, measuring parts using calipers, tape measures, reading blue prints, checking welds for splatter, burs, airholes etc
- Sub team lead.
- Assessed products or services to evaluate conformance with quality standards.
- Reviewed production processes and identified potential quality issues.
Covington Credit(closed down)
Consumer Loan Specialist
03.2022 - 10.2022
Job overview
- Taking applications, closing loans, answering phones, opening and closing, daily deposits, running branch, approving loans, inserting information into computer, originating loans, make collection calls, take payments, marketing and solicit
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated payment arrangements with customers and credit institutions to assist in repairing credit history.
Security Finance
Assistant Manager
07.2020 - 03.2022
Job overview
- Make collection calls, originate loans, refinance loans, marketing, morning & evening close out, make account arrangements & decisions, multitask, input notes in system, job verifications, pull credit reports & people search to find any helpful info of absent customer and do taxes
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Teleperformance(Work from Home)
Customer Service Representative(temp)
02.2020 - 07.2020
Job overview
- Answering bound calls, entering information in computer system, show empathy, find resolution, problem solving, build rapport with customer, ask discovery questions and offer customer promotions
- Met customer call guidelines for service levels, handle time and productivity.
- Handled customer inquiries and suggestions courteously and professionally.
Palmetto State Armory
Quality Control Inspector
10.2014 - 06.2019
Job overview
- Manage Production Order verification and documentation to verify incoming product accuracy and quality
- Assist in implementing and improving quality system
- Record defects for production corrections
- Inspect AK's of all variations and types to meet production levels
- Must comply with all safety rules and regulations
- Ensure that all work stations are 5s/lean
- Manage constraints to meet production
- Ensure that Inspection materials are restocked at the end of shift
- All other duties, as assigned, inventory
Securitas
Security Officer(part-time)
08.2017 - 04.2018
Job overview
- Accessing front gate, checking IDs, passes, vendors' IDs, answering phones, using computer
- Write in daily log
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Examined doors, windows and gates to verify security.
Koyo Bearings
Quality Control Inspector
10.2010 - 10.2014
Job overview
- Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping
- Reject all products and materials that fail to meet quality expectations
- Read blueprints, plans, and specifications to understand the requirements of products and services
- Reading blue prints, using calipers and measurements, inventory
Education
Lee Central High School
High School Diploma
2009
Skills
- Quality Assurance (5 years)
- Assembly Worker
- Sales
- Calipers
- Loan Origination
- Micrometer
- 5S
- Blueprint Reading
- Quality Inspection
- Tape Measure
- Quality Audits
- Customer service
- Communication skills
- Microsoft Office
- Computer skills
- Security
- Warehouse experience
- Packing
Certification
- Driver's License
- Credit insurance certified
- Unarmed Guard Card
Timeline
Quality Tech
MANCOR CAROLINA
11.2022 - Current
Consumer Loan Specialist
Covington Credit(closed down)
03.2022 - 10.2022
Assistant Manager
Security Finance
07.2020 - 03.2022
Customer Service Representative(temp)
Teleperformance(Work from Home)
02.2020 - 07.2020
Security Officer(part-time)
Securitas
08.2017 - 04.2018
Quality Control Inspector
Palmetto State Armory
10.2014 - 06.2019
Quality Control Inspector
Koyo Bearings
10.2010 - 10.2014
Lee Central High School
High School Diploma