Latashia Vincent
Boykins,VA
Summary
Fleet management professional with solid background in administrative support and logistics coordination. Adept at maintaining accurate vehicle records and ensuring compliance with company policies. Known for teamwork and adaptability, consistently achieving results through collaborative efforts and problem-solving skills.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
22
22
years of professional experience
Work History
Fleet Administrative Assistant
Meherrin Agricultural & Chemical Company
04.2023 - Current
- Reduced vehicle downtime by scheduling timely maintenance and repairs.
- Contributed to cost-saving initiatives through diligent monitoring of fuel consumption and mileage reports.
- Organized and scheduled appointments for department and leadership.
- Maintained confidentiality and privacy of employee and company sensitive data.
- Enhanced communication between drivers and management by maintaining up-to-date contact information for all team members.
- Provided exceptional customer service to internal clients, addressing concerns or inquiries related to fleet operations in a timely and professional manner.
- Managed vehicle registration renewals, ensuring compliance with relevant regulations and laws.
- Processed traffic violations incurred by drivers, keeping track of penalty points accumulated within the organization''s driving force.
- Ensured timely reporting of accidents or incidents involving company vehicles, facilitating swift resolution of insurance claims.
- Maintained comprehensive vehicle inventory database, allowing for easy tracking of assets and their respective values.
- Streamlined fleet operations by implementing efficient administrative processes and procedures.
- Coordinated logistics for special events, ensuring seamless transportation arrangements for VIPs and attendees.
- Developed and accurately maintained department filing system.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Office Manager
STS, LLC
10.2019 - Current
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coded and entered daily invoices with in-house accounting software.
- Used judgment and initiative in handling confidential matters and requests.
- Administered payroll and maintained proper documentation of employee personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Reviewed files and records to obtain information and respond to requests.
- Booked hotel rooms, car rentals and flights for company trips and conferences.
- Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Assistant Manager/Collections Manager
Rent A Center Warehouse & Retail Store
03.2009 - 10.2019
- Oversaw and trained new employees on collection methods, documentation requirements and performance strategies.
- Reached out to customers to discuss late payments and options for remitting amounts due.
- Managed daily posting of payments to customer accounts.
- Updated accounts with documentation of interactions and current information.
- Completed investigations of customer accounts and payment histories.
- Received and submitted payments and applied amounts to customer balances.
- Reached out customers to collect outstanding payments via one-time or negotiated installment methods.
- Completed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
- Collaborated with legal resources and recovery teams to manage default issues.
- Contacted customers in person at personal and business locations to collect payments directly.
- Verified details of transactions, funds received and total account balances.
- Performed research and due diligence to resolve issues.
- Researched and resolved billing and invoice problems.
- Created and mailed current statements to customers.
- Reviewed credit records to evaluate customer histories.
- Established clear methods for determining proper process with each customer type.
- Attended training on credit management and civil court practices to maintain up-to-date knowledge.
- Created and distributed updated customer statements.
- Deposited third party checks, as well as monthly reserve transfers.
Cashier
Bailey Music Company
02.2016 - 12.2018
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Dispatcher Clerk
C.L Hill Hauling LLC
04.2003 - 05.2010
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Managed daily delivery and work schedules to maximize coverage.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Answered customer requests with information about product availability, shipping information and status updates.
- Supervised driver dispatching, route planning and vehicle tracking for over 5 drivers.
- Communicated with individuals within inbound call center setting to complete dispatch support for varies calls.
- Scheduled loads according to priority and available equipment.
- Monitored changes in delivery schedule and communicated changes to customers.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Investigated and resolved customer and vendor issues to retain business.
Education
Some College (No Degree) - Business Administration
Liberty University
Lynchburg, VADiploma - Professional Secretary
Penn Foster Career School
Scranton, PA02.2009
High School Diploma -
NCHS-EAST
06.1996
Skills
- Safety awareness
- Documentation management
- DOT policies
- Teamwork and collaboration
- Multitasking and time management
- Attention to detail
- Telephone and email etiquette
- Document and file management
- Office administration
- Data entry
- Office management
- Excel spreadsheets
Education and Training
other,other,other
Timeline
Fleet Administrative Assistant
Meherrin Agricultural & Chemical Company
04.2023 - Current
Office Manager
STS, LLC
10.2019 - Current
Cashier
Bailey Music Company
02.2016 - 12.2018
Assistant Manager/Collections Manager
Rent A Center Warehouse & Retail Store
03.2009 - 10.2019
Dispatcher Clerk
C.L Hill Hauling LLC
04.2003 - 05.2010
Diploma - Professional Secretary
Penn Foster Career School
High School Diploma -
NCHS-EAST
Some College (No Degree) - Business Administration
Liberty University
Similar Profiles
Steven Jennings IISteven Jennings II
Location Manager at Meherrin Ag and ChemicalLocation Manager at Meherrin Ag and Chemical
Thomas JeffersonThomas Jefferson
Location Manager at Meherrin Ag and ChemicalLocation Manager at Meherrin Ag and Chemical
Daria SeeligDaria Seelig
Internal Communications Specialist at BASF Canada Agricultural Solutions, BASF, Chemical CompanyInternal Communications Specialist at BASF Canada Agricultural Solutions, BASF, Chemical Company
Lisa SchaferLisa Schafer
EMS Dispatcher at Medex Medical TransportEMS Dispatcher at Medex Medical Transport
Valerie TaylorValerie Taylor
Administrative Programs Assistant II at Franklin City Department of Social ServicesAdministrative Programs Assistant II at Franklin City Department of Social Services