Lisa Schafer

• Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
• Reduced risks and emergency response issues by observing public safety field units.
• Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
• Operated emergency response systems to update and retrieve up-to-date information for first responders.
• Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
• Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
• Routed calls to police, fire, and ambulance service to meet individual call needs.
• Delivered services to customer locations within specific timeframes.
• Proven ability to develop and implement creative solutions to complex problems.
• Proven ability to learn quickly and adapt to new situations.
• Provided professional services and support in a dynamic work environment.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Resolved problems, improved operations and provided exceptional service.

• Followed company policies and procedures during shift.
• Drove safely at all times to avoid accidents and harm.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Verified package information to check for accuracy and completeness.
• Utilized GPS navigation systems to navigate faster routes.
• Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
• Managed delivery route for optimal use of time and fuel.
• Followed safety procedures and regulations to protect packages and vehicles.

• Completed daily work reports and assigned tasks to team members.
• Handled inmate counts and searches for missing inmates.
• Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
• Supervised handling of urgent situations across different penitentiary sites.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
• Led teams in comprehensive searches for contraband and damage.
• Supervised Number employees and performance of tasks and managed Number offenders.
• Responded to emergency situations and provided first aid following facility guidelines.
• Resolved issues and disputes between inmates professionally and respectfully.
• Monitored and confirmed compliance with safety standards and regulations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Administered pre-hospital care for injuries.
• Demonstrated composure in intense scenarios, prioritizing duties to save lives.
• Executed routine inspections of equipment and vehicles.
• Provided instruction on basic life support skills.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
• Evaluated patient histories to assess and prioritize levels of care.
• Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
• Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
• Handled various emergency medical devices including electrocardiograms, defibrillators and ventilation equipment.
• Monitored patients' vital signs to assess condition and identify necessary medical interventions.
• Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
• Inspected equipment and resolved deficiencies prior to in-service operations.

coordinates and manages air medical transport requests, ensuring timely and effective communication between medical facilities, aircraft, and medical teams, while prioritizing patient safety and efficient resource allocation.

Here's a more detailed breakdown of the role:

• Air medical dispatchers receive requests for air medical transport from various sources, including 911 centers, hospitals, and other medical facilities.
• I communicate with medical facilities, pilots, and other medical personnel to coordinate the transport, ensuring clear and concise
• Dispatchers monitor the location and status of aircraft and ground vehicles during transport, ensuring safety and timely arrival at the destination.
• I managed and allocate resources, including aircraft, crews, and equipment, to effectively meet the needs of each transport request.
• I maintained accurate records of all transport requests, including patient information, communication logs, and flight data.
• In the event of an emergency, dispatchers are responsible for implementing emergency protocols and coordinating with other emergency services.
• I maintained a professional and calm demeanor, even in stressful situations, using clear and concise communication techniques, including radio and telephone communication.

Strengthened qualifications by acquiring new skills.

I had the ability to manage multiple tasks and prioritize requests is

I quickly assessed situations and made sound decisions under pressure.

Due to being Paramedic I have basic understanding of medical terminology. Which is helpful for understanding patient information and communicating with medical professionals.

• Proficiency in using dispatch software and other computer systems is necessary.
• The ability to stay calm and focused in stressful situations is essential.

• Managed wounds and injuries during transport to medical facilities.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Trained EMTs in basic life support skills, oxygen therapy, and wound care.
• Performed regular inspections on equipment and vehicles to ensure operational safety.
• Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
• Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
• Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
• Monitored patients' vital signs to assess condition and identify necessary medical interventions.
• Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
• Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.