Latavia Crumpler
Wilmington,DE
Overview
5
5
years of professional experience
Work History
Assessment Coordinator
Illumifin
09.2022 - Current
- Coordinated and arranged 50-70 telephonic interviews with insurance carriers
- Perform comprehensive research on pending applications, proactively requested supplementary information
- Managed a caseload of 30-60 complex claims, encompassing adjustments and complaints, while serving as a valuable resource to the claims team
Home Health Aide
Jevs
11.2018 - 06.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client
- Completed entries in log books, journals, and care plans to accurately document and report patient progress
Patient Scheduler
Center For Interventional Pain And Spine
08.2019 - 12.2019
- Confirmed patient appointments day before scheduled colVerified insurance coverage and obtained pre-authorizations
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues
Long Term Support Coordinator
Highmark Health
04.2018 - 06.2019
- Facilitate transitions to alternate care settings such as hospital to home, nursing facility to community setting
- Provide education, resources, and assistance to help members achieve goals as outlined in their plan of care
- Collaborate with Primary Care Physicians, Medical Specialists, Home Health and other ancillary healthcare providers with the goal being to coordinate member care
Education
High School Diploma -
James H Groves
06.2023
Skills
- Clerical Support
- Data Entry
- Interpersonal Communication
- Critical Thinking
- Client Service
- Scheduling
Timeline
Assessment Coordinator
Illumifin
09.2022 - Current
Patient Scheduler
Center For Interventional Pain And Spine
08.2019 - 12.2019
Home Health Aide
Jevs
11.2018 - 06.2020
Long Term Support Coordinator
Highmark Health
04.2018 - 06.2019
High School Diploma -
James H Groves
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