Tashita Collins
Phoenix,AZ
Summary
Assessment Coordinator at Jackson House with expertise in crisis intervention and treatment planning. Implemented effective interventions that significantly improved client outcomes. Strong organizational skills and attention to detail ensure compliance and quality in care delivery.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assessment Coordinator
Jackson House
12.2022 - Current
- Conducted initial assessments for patients seeking treatment for substance abuse and mental health issues.
- Collaborated with multidisciplinary teams to implement effective interventions.
- Provided support to staff in delivering quality therapeutic care.
- Ensured accuracy in treatment processes for each client.
- Made informed treatment recommendations to clients and program leaders.
Office Manager
Jackson House Recovery
07.2020 - 12.2022
- Facilitated effective communication for leadership through management of incoming calls.
- Coordinated new hire processes, including training and orientation activities.
- Maintained organized employee personnel and training files for easy access.
- Oversaw accounts receivable functions while assisting with medical billing tasks.
- Promoted wellness initiatives to enhance employee engagement and compliance with regulations.
Lead Mental Health Worker
Alvarado Parkway Institute
01.2020 - 07.2020
- Ensured patient safety and well-being through effective team leadership.
- Communicated company goals and deadlines to enhance team performance.
- Conducted performance assessments and provided targeted training support.
- Documented patient behavior and reported significant changes to medical staff.
- Delivered individualized counseling services for mental health and substance abuse challenges.
Marketer
Promontory Home Health
10.2019 - 01.2020
- Analyzed customer behavior to identify trends and optimize marketing strategies.
- Developed and executed strategic marketing plans, driving significant business growth.
- Collaborated with cross-functional teams to enhance product launch effectiveness.
- Resolved customer service issues, improving satisfaction metrics.
- Leveraged referral networks to accelerate business development initiatives.
Mental Health Worker III
API Outpatient El Cajon
01.2019 - 10.2019
- Coordinated client referrals and documented follow-up actions to ensure comprehensive care.
- Conducted brief behavioral health assessments for incoming patients to determine immediate needs.
- Assisted in crisis intervention for patients experiencing acute symptoms, providing timely support.
- Explained treatment options and processes to potential patients, facilitating informed decisions.
- Collected data and maintained accurate client records to uphold compliance and quality standards.
Adjunctive Therapist Assistant
Alvarado Parkway Institute
10.2017 - 01.2019
- Developed and implemented therapeutic activity plans tailored to client needs.
- Led group sessions centered on art, music, and recreational activities.
- Analyzed client requirements to provide effective solutions for therapy enhancement.
- Prepared supplies and equipment to ensure smooth execution of activities.
- Fostered a supportive environment to promote clients' emotional well-being.
Mental Health Worker
Alvarado Parkway Institute
10.2016 - 01.2019
- Delivered direct care and counseling to clients facing mental health challenges.
- Monitored patient conditions, documenting progress in confidential files.
- Assisted clients with daily activities and therapeutic tasks as required.
- Collaborated with mental health professionals to ensure consistent care.
- Ensured patient safety and well-being through vigilant supervision of activities.
Security Officer
Sea World
02.2008 - 02.2017
- Monitored park areas to uphold security and safety standards through prompt dispatching.
- Investigated incidents and maintained detailed logs for accurate record-keeping.
- Collaborated with law enforcement to address security-related issues effectively.
- Conducted regular patrols to ensure adherence to safety regulations.
- Delivered exceptional customer service to guests while prioritizing safety.
- Managed secure transportation of cash and financial documents between locations.
Park Prep Team Leader
Sea World
01.2006 - 02.2008
- Supervised and coached team members to enhance daily operations efficiency.
- Maintained cleanliness and functionality of park facilities to ensure guest satisfaction.
- Cultivated positive guest relations, resulting in high service quality ratings.
- Identified and removed safety hazards from work areas to maximize operational safety.
Photographer
Cover Shot Studios
08.2006 - 08.2007
- Captured and edited high-quality photographs for clients, enhancing visual appeal.
- Trained new staff on photography techniques and studio processes to ensure consistency.
- Managed inventory and financial transactions to maintain operational efficiency.
- Determined optimal settings for photography, resulting in superior final products.
- Delivered exceptional customer service during photo sessions, fostering client satisfaction.
Education
Master of Science - Family And Human Development
Arizona State University
Tempe, AZ05-2025
Bachelor of Science - Family and Human Development
Arizona State University
Tempe, AZ12.2021
Some College (No Degree) -
San Diego Mesa College
San Diego, CA08-2008
High School Diploma -
Junipero Serra High School
San Diego, CA06-2008
Skills
- Crisis intervention
- Behavioral assessment
- Treatment planning
- Interpersonal communication
- Team collaboration
- Patient advocacy
- Client engagement
- Training facilitation
- Strong work ethic
- Communication skills
- Time management
- Multitasking
- Problem-solving
- Student support
- Adaptability
- Organizational skills
- Attention to detail
- Active listening
- Dependability
- Relationship building
- Organizational leadership
- Team building
- Staff supervision
- Professional ethics
- Work prioritization
- Student counseling
- Written communication
- Analytical thinking
- Strategic planning
- At-risk student intervention
Accomplishments
- Graduated Magna Cum Laude in Bachelors Degree
- Graduated with Distinction in Master's Degree
- Made the Dean's List Spring 2021
Certification
- Completed internship at Maricopa Juvenile Probation Department
Timeline
Assessment Coordinator
Jackson House
12.2022 - Current
Office Manager
Jackson House Recovery
07.2020 - 12.2022
Lead Mental Health Worker
Alvarado Parkway Institute
01.2020 - 07.2020
Marketer
Promontory Home Health
10.2019 - 01.2020
Mental Health Worker III
API Outpatient El Cajon
01.2019 - 10.2019
Adjunctive Therapist Assistant
Alvarado Parkway Institute
10.2017 - 01.2019
Mental Health Worker
Alvarado Parkway Institute
10.2016 - 01.2019
Security Officer
Sea World
02.2008 - 02.2017
Photographer
Cover Shot Studios
08.2006 - 08.2007
Park Prep Team Leader
Sea World
01.2006 - 02.2008
Master of Science - Family And Human Development
Arizona State University
Bachelor of Science - Family and Human Development
Arizona State University
Some College (No Degree) -
San Diego Mesa College
High School Diploma -
Junipero Serra High School
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