Summary
Overview
Work History
Education
Skills
Certification
Licenses
Timeline
Generic

La'Tavia Harris

Florence,SC

Summary

I achieved becoming a Licensed Insurance Agent in the state of South Carolina, I've been an insurance agent for one year and one month now. I graduated nursing school to become a Certified Nursing Assistant in October of 2024, from Revive Medical Training!

Overview

1
1
Certification

Work History

Customer Service Representative (Health Insurance)

Everise
Remote
11.2023 - 01.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike, dealing with health insurance.
  • Responded to customer requests for products, services, and company information.

Education

Certified Nursing Assistant - Nursing

Revive Medical Training
Florence, SC
10.2024

High School Diploma -

Timmonsville High School
Timmonsville, SC
05.2020

Skills

  • Business Development
  • Customer service (3 years)
  • Microsoft Office Access (3 years)
  • Microsoft Office Excel (3 years)
  • Computer Networking (6 years)
  • Typing (10 years)
  • Communication skills (5 years)
  • Phone etiquette (5 years)
  • Customer support (4 years)
  • Analysis skills
  • Insurance sales (2 years)
  • Computer networking
  • Microsoft Access
  • Typing
  • Leadership
  • Negotiation
  • Business development
  • Banking
  • Financial services
  • Life Insurance
  • Health insurance
  • Insurance
  • Nursing Assistant
  • Residential Care
  • Patient Care
  • Foot Care

Certification

  • Microsoft Office Specialist, 02/01/17, Present
  • Microsoft Word, 02/01/17, Present
  • Microsoft Excel, 02/01/17, Present
  • Insurance Producer License, 09/01/23, 12/01/25
  • Life & Health Insurance License, 09/01/23, 12/01/25
  • Certified Nursing Assistant, 10/04/2024

Licenses

Work Permit: Authorized to work in the US for any employer

Life & Health Insurance License

Timeline

Customer Service Representative (Health Insurance)

Everise
11.2023 - 01.2024

Certified Nursing Assistant - Nursing

Revive Medical Training

High School Diploma -

Timmonsville High School
La'Tavia Harris