Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latavia Moore

Lakeville,MN

Summary

Dedicated professional with 5 years in customer service, skilled in problem-solving, empathy, and attentiveness. Experienced in general labor, demonstrating dependability and teamwork.

Proficient in multitasking and computer literacy from office roles. Eager to leverage diverse skills in new opportunities.

Overview

8
8
years of professional experience

Work History

Associate

Amazon
Minneapolis, Minnesota
08.2025 - Current
  • Conducted quality checks on products to ensure compliance with standards
  • Monitored and recorded product availability to maintain stock levels and support efficient operations
  • Packing customer orders
  • Picking customer grocery orders
  • Preparing transship orders
  • Received and organized inventory on shelves for optimal product accessibility
  • Keep up with expiration of products
  • Prepared products for donation shipments

Pharmacy Administrative Assistant

Fairview Health Services
Minneapolis, US
06.2024 - 06.2025
  • Managed insurance documentation to enhance patient care coordination
  • Signing patients up with manufacturer (patient assistance programs) that can lower the cost of their medication
  • Assist patient members with enrollment in drug savings programs
  • Patient assistance applications
  • Notify patients of approval and delivery of medications
  • Answering and making Phone calls to patients
  • Answering patient questions
  • Schedule incoming patient referrals
  • Setting up patient profiles
  • Setting up appointments
  • Answering and sending out emails
  • Executed filing tasks for improved document accessibility
  • Managed scheduling for staff meetings and patient appointments to optimize resource use.
  • Using epic program
  • Talking with medicinal manufacturers
  • Medicare

Programmer

GN ReSound
Bloomington, US
06.2023 - 01.2024
  • Developed software for hearing aids, enhancing user experience
  • Tailored hearing aids to fit customer specifications for comfort and effectiveness
  • Performed repairs on hearing aids, ensuring optimal performance and reliability
  • Packaged and shipped out hearing aids

Picker

FMP
Eagan, MN
03.2022 - 09.2023
  • Picked the correct items from shelves
  • Scanned orders using Rf scanner gun to ensure accurate order fulfillment.
  • Prepared the items to be packed and shipped
  • Restocked shelves with inventory to ensure product availability and support efficient operations.
  • Drove a wave/ big Joe
  • Conducted training sessions for new employees to improve their operational skills and onboarding experience.

Administrative Assistant

Independant Realtor
Bradley, IL
01.2021 - 01.2022
  • Maintained calendars and schedules to set appointments
  • Maintained organized electronic and paper filing systems for efficient information

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  • Documented messages to ensure clear and accurate communication among team members.
  • Answered phone calls and conducted follow-up calls to enhance client relations.

Packer

Baker & Taylor
Momence, IL
06.2019 - 02.2020
  • Reviewed packing slips and other documentation to properly box requested items for shipment
  • Marked and labeled containers with accurate shipping information to prevent delays
  • Documented package information by completing paperwork, attaching labels, and running barcodes using RF scanners to ensure accuracy
  • Accepted customer orders and processed them efficiently in a fast-paced environment.

Pharmacy Technician

Walgreens
Kankakee, IL
10.2018 - 04.2019
  • Refilled medications, provided recommendations for over-the-counter products, and verified insurance benefits for customer convenience
  • Updated patient profiles with medication lists and insurance details to ensure accurate records
  • Assisted customers via telephone and in person in navigating pharmacy systems and completing requests efficiently
  • Created new customer profiles and updated information in pharmacy computer systems

Beauty Advisor

Walgreens
Kankakee, IL
06.2018 - 04.2019
  • Advised customers on the importance of skincare using available skincare products.
  • Engaged customers through persuasive communication and product demonstrations. to purchase products through effective sales techniques, including demonstrations and free samples.
  • Provided advice on product safety to customers with skin conditions or contact allergies.
  • Established rapport with customers promptly to understand their needs. with each customer to offer assistance and promote products.
  • Assisted customers in locating desired products and sizes within the store. find desired items and sizes by closely supporting each person throughout the buying process.
  • Maintained revenue by attracting customers with attractive sales displays.
  • Introduced new and promotional items to customers, consistently meeting daily sales and service standards.

Education

High School Diploma -

Kankakee High School
Kankakee, IL
05.2018

Skills

    Customer Service

    Pharmacy Technician Experience

    Google Docs

    Cash Handling

    Billing

    Communication skills

    Microsoft Office

    Data Entry

    Medical Terminology

    HIPAA

    Clerical experience

    Inventory

    Communication

    Time Management

    Microsoft Word

    Insurance Verification

    Customer support

    Typing

    EMR systems

    Scheduling

Timeline

Associate

Amazon
08.2025 - Current

Pharmacy Administrative Assistant

Fairview Health Services
06.2024 - 06.2025

Programmer

GN ReSound
06.2023 - 01.2024

Picker

FMP
03.2022 - 09.2023

Administrative Assistant

Independant Realtor
01.2021 - 01.2022

Packer

Baker & Taylor
06.2019 - 02.2020

Pharmacy Technician

Walgreens
10.2018 - 04.2019

Beauty Advisor

Walgreens
06.2018 - 04.2019

High School Diploma -

Kankakee High School