Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

LaTaya Stewart

Tampa,FL

Summary

Dedicated professional with a talent for connecting with others and brightening their day. Strong work ethic and quick learner. Efficient and detail-oriented, ensuring tasks are completed meticulously and on time. Adaptable team player with a passion for making a difference in the medical field.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Call Center Representative

ProCare Transportation and Language Services
01.2022 - 04.2024
  • I made numerous of inbounds and outbound calls about setting up transportation and translation services for worker's compensation cases
  • I made sure people made it to their appointments on time as well a solve issues if a driver or translator did not show up
  • I de-escalated many situations if our client's or provider's were upset with our services
  • I had to very detailed oriented, by checking patients names, date of birth, claim numbers, and keep track of different occurrences and what type of translation/ transportation companies that the patient likes to use on a day to day basis.

Volunteer

Brickyard Healthcare Center
06.2020 - 07.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Call Center Representative

Adecco
02.2019 - 10.2019
  • I handled multiple inbound calls from clients asking questions on how to deal with certain legal cases
  • I was quick to help problem solve any issues clients have acquired.
  • I’ve had many argumentative clients but I always kept my cool in any situation and always was able to de-escalate the problem
  • I worked through many different softwares as well as keep track of clients notes issues they dealt with

Education

High school or equivalent -

Certificate - Medical Technician

Elite Medical Academy
Online
09.2024

Certificate - First Aide, CPR, And AED

Training Center At Saint Joseph Hospital
Tampa, FL
08.2024

Skills

  • Fast learner
  • Great communication skills
  • Time management
  • Problem solving
  • Empathetic
  • Detailed orientated
  • Patience
  • Medication administration
  • Adaptability

Certification

CPR, 08/24, 08/25

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Call Center Representative

ProCare Transportation and Language Services
01.2022 - 04.2024

Volunteer

Brickyard Healthcare Center
06.2020 - 07.2020

Call Center Representative

Adecco
02.2019 - 10.2019

High school or equivalent -

Certificate - Medical Technician

Elite Medical Academy

Certificate - First Aide, CPR, And AED

Training Center At Saint Joseph Hospital

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LaTaya Stewart