Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lataysha Diggs

Verona,PA

Summary

Trustworthy and dedicated worker with 3 years of experience in customer service and hospitality . Talented at correctly taking order information and serving peoples needs. Cheerful and compassionate when assisting others with requests and meeting special needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Whole Foods Market Inc
07.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Learned duties for various positions and provided backup at key times.

Busser

The Galley Restaurant & Bar
05.2022 - 07.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Team Member

Party City
03.2021 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.

Ambassador

Noodles And Company
07.2020 - 01.2021
  • Greeted customers and clients to create welcoming atmosphere.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.
  • Resolved conflicts between staff members and community members in diplomatic manner.
  • Built and maintained positive relationships with public by utilizing strategic plans.
  • Kept FOH organized, and clean to maintain a well presented atmosphere.

Education

Associate of Science -

Community College of Allegheny County
Pittsburgh, PA
01.2024

High School Diploma -

Penn Hills Senior High School
Pittsburgh, PA
05.2022

Skills

  • Verbal and Written Communication Skills
  • Compassionate Communication
  • Cash Management
  • Verbal and Written Communication
  • Money Handling
  • Time Management Skills
  • Cleaning and Sanitizing
  • Safety Understanding
  • Attention to Detail
  • Heavy Lifting
  • Facility Cleaning
  • Hospitality and Accommodation
  • Complex Problem-Solving

Certification

  • PCW - Personal Care Worker

Timeline

Cashier

Whole Foods Market Inc
07.2022 - 10.2023

Busser

The Galley Restaurant & Bar
05.2022 - 07.2022

Team Member

Party City
03.2021 - 05.2022

Ambassador

Noodles And Company
07.2020 - 01.2021

Associate of Science -

Community College of Allegheny County

High School Diploma -

Penn Hills Senior High School

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Lataysha Diggs