Latch Holmgren
10575 SE LIEBE ST,Portland,OR
Summary
Operations and organizational development professional with experience across customer-facing services, education and training, and administrative leadership within a complex, mission-driven organization. Rapidly advanced through multiple roles in a short timeframe, gaining a comprehensive understanding of organizational systems from end-user experience to program delivery, cross-functional coordination, and enterprise-level operations.
Strong communicator and service-oriented problem solver with a proven ability to design and implement systems that improve efficiency, experience, and outcomes. Skilled in building trusted relationships with diverse shareholders to drive collaboration and alignment. Recognized for systems thinking, process improvement, and translating complex operational challenges into clear, scalable solutions. Experienced in managing multi-site initiatives, supporting data-informed decision-making, and working effectively in dynamic environments.
Overview
15
15
years of professional experience
Work History
Program Administrator – Dental Public Health (External Rotations)
OHSU School of Dentistry
2024.09 - Current
- Manage external clinical rotations for 70–75 fourth‑year dental students across 30+ community sites in OR, AK, ID, and MT
- Design and coordinate a multi‑structured rotation model, including rural and urban placements
- Lead scheduling across 12 annual rotation blocks, aligning student placement, site capacity, and academic requirements
- Serve as primary liaison between students, faculty, registrar, IT, and community clinic partners
- Streamline contracts, onboarding, compliance documentation, and communication workflows
- Implement tracking tools for student progress, clinical procedures, and graduation requirements
- Strengthen partnerships with community sites to ensure program quality and continuity
Administrative Coordinator
OHSU School of Dentistry
2022.02 - 2024.09
- Coordinated administrative and operational functions across multiple clinical and academic departments
- Managed complex clinic schedules and supported faculty and student coverage
- Led implementation of QGenda, improving scheduling efficiency and visibility
- Standardized workflows, documentation, and financial processes across departments
- Ensured compliance with institutional policies and regulatory requirements
- Provided technical and logistical support across Smartsheet, axiUm, iExpense, and scheduling systems
Group Practice Coordinator
OHSU School of Dentistry
2021.05 - 2022.02
- Supported daily clinical operations for students and faculty in a high‑volume dental clinic
- Coordinated grading, clinical requirements, and student progression
- Facilitated communication between academic, clinical, and administrative teams
Patient Administration Specialist
OHSU School of Dentistry
2020.11 - 2021.05
- Delivered front‑line patient access, scheduling, and financial coordination
- Navigated insurance processes and clinical workflows in a fast‑paced environment
Clinic Administrator / Surgery Counselor
Hair Club/Bosley Medical Office
Portland, USA
2017.10 - 2020.11
- Managed high‑volume clinic operations and patient flow
- Met or exceeded sales and performance targets
- National Employee of the Year (2018)
English Teacher
Atalia Academy
, Spain
2012.12 - 2017.07
- Designed and delivered engaging classes for children and adult English learners to enhance language acquisition.
- Boosted academy enrollment by aligning program offerings with client needs to attract diverse learners.
- Enhanced team communication by implementing new technologies and optimizing scheduling processes.
- Facilitated cultural exchange in Spain
Assistant Director of Housekeeping
Kimpton Hotel Monaco
Salt Lake City, USA
2011.07 - 2011.11
- Enhanced customer satisfaction from 75% to 98% by implementing targeted operational improvements.
- Transformed Spanish-speaking team into top-performing department through focused coaching and leadership.
- Salt Lake City
Education
Bachelor of Arts - Speech Communications
University of Utah
SLC, UT2011-01
Skills
- Public health outreach
- Program management
- Project scheduling
- Data analysis
- Compliance tracking
- Contract coordination
- Community engagement
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Healthcare and academic systems management: EXXAT, Sakai, axiUm, Smartsheet
- Strong organizational and logistical planning abilities
- Excellent written and verbal communication skills
- Detail-oriented with strengths in data management, tracking, and evaluation
- Effective interpersonal and cross-functional collaboration skills
Languages
Spanish
Native/ Bilingual
Timeline
Program Administrator – Dental Public Health (External Rotations)
OHSU School of Dentistry
2024.09 - Current
Administrative Coordinator
OHSU School of Dentistry
2022.02 - 2024.09
Group Practice Coordinator
OHSU School of Dentistry
2021.05 - 2022.02
Patient Administration Specialist
OHSU School of Dentistry
2020.11 - 2021.05
Clinic Administrator / Surgery Counselor
Hair Club/Bosley Medical Office
2017.10 - 2020.11
English Teacher
Atalia Academy
2012.12 - 2017.07
Assistant Director of Housekeeping
Kimpton Hotel Monaco
2011.07 - 2011.11
Bachelor of Arts - Speech Communications
University of Utah