LATECIA Morant

• Assisted patients with bathing, dressing, grooming, and mobility while preserving dignity and comfort.
• Monitored vital signs, observed condition changes, and reported concerns promptly to nursing staff.
• Documented care activities, intake, output, and observations accurately in patient records.
• Supported medication reminders, meal assistance, and hydration according to care plans.

• Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
• Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
• Assisted residents in activities of daily living to maintain health and dignity.
• Provided compassionate care to elderly patients in a home setting, ensuring their comfort and safety.
• Maintained a clean environment within the client's home by performing light housekeeping duties.
• Provided or assisted in routine house cleaning, meal preparation, and laundry.
• Assisted client with self-administration of medications.
• Administered prescribed medications on time and accurately according to doctor's orders.
• Helped with bathing and dressing to support resident personal care needs.
• Lifted and transported residents into and out of beds, chairs and bathtubs.
• Provided emotional support to seniors during times of stress or illness.
• Transported client to doctor's office, grocery store, and other essential errands.
• Demonstrated effective communication skills when interacting with seniors and their families.
• Monitored vital signs of elderly clients and reported any changes to supervisor or physician.

• Assisting with personal care, bathroom functions, bathing, grooming, dressing, and eating.
• Following a prescribed healthcare plan, which may include assisting with exercise and administering medication.
• Ensuring the client's home is organized according to their needs and that safety measures are in place. You may also be expected to assist with some light housework.
• Providing emotional support and encouragement to perform necessary tasks.
• Providing mobility assistance may be required, for example helping the client in and out of bed, a chair, or a wheelchair.
• Transporting or escorting the client to medical and other appointments.
• Monitoring and reporting changes in health, behavior, and needs.

• Developed strong relationships with clients by monitoring their physical and emotional well-being.
• Administered medication according to prescribed instructions and monitored client response to treatments.
• Assisted with light housekeeping duties including laundry, vacuuming and dusting.

• Coordinate schedules, appointments and bookings.

• Monitor and maintain office supplies inventory.

• Point person for maintenance, mailing, shipping, supplies, equipment, superbills. Proficient in MS Office/ e-Clinical works

• EPIC experience

• Organize and schedule meetings and appointments.

• Provide extraordinary customer service to all internal and external customers (including patients and other employees)

• Completes and addresses phone messages within 24 hours of call. Ensure complete and accurate registration.

-Provide appropriate clinical data to specialists

• Transcription of key information from telephone conversations into client accounts or into emails to other departments
• Answering Multiple phone lines and simultaneously documenting information into client history
• Verifying pass codes and dispatching fire or police in response to alarms
• Attempting to get a responder from the contact list to meet police or fire authorities onsite
• Placing systems in test mode
• Working with field technicians calling in to verify test signals
• Working with Fire Marshalls verifying test signals
• Opening service tickets for repairs and/or maintenance
• Coordinating after-hours response to clients by on-call technicians
• Trouble shooting to assist clients with resetting, bypassing, and general help with their alarm system
• Data Entry in multiple databases
• Work with the Patrol division to dispatch on alarms and assistance calls to subscribing clients
• Gate access into gated communities via call from site and verification of access list
• Proper documentation of events that occurred during an alarm activation (can be used in court if necessary)
• Interface with all departments within the company in response to client requests for service or problems with billing or general inquiries about alarm system purchases, etc

• High customer-contact ,support of internet hosting customers in response to technical support, and all other inquiries via phone, e-mail, and online support tickets. Daily tasks include handling requests, troubleshooting and resolving customer's web site issues, corresponding with customers via ticket system, notifying customers of resolutions, and documentation of all inquiries. also handle some inbound sales and light billing inquiries. Hardware as well as software work on servers. Organization and distribution of all office supplies including the ordering. Prepared weekly and monthly reports, data entry, and corporate correspondence.