Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shatovia Smith

Decatur,GA

Summary

Dedicated professional with proven customer service excellence and basic math competence, honed across roles at Walmart and Sonic. Demonstrates exceptional organizational abilities and a strong work ethic, contributing to team goals and consistently exceeding customer satisfaction targets. Skilled in multitasking and maintaining high levels of accuracy in fast-paced environments. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach settings providing guidance and encouragement to patients through physical and emotional support.

Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Wellstar Hospital
03.2025 - 05.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Cashier

Walmart
11.2022 - 10.2023
  • Company Overview: Aiken, SC
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Aiken, SC

Cashier

Family Dollar
03.2020 - 11.2022
  • Company Overview: Augusta, GA
  • Greeted customers entering store and responded promptly to customer.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Augusta, GA

Crew Member

Sonic
02.2019 - 03.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Academy Of Richmond County
Augusta, GA
07.2020

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Cleaning and sanitizing
  • Patient care
  • HIPAA compliance
  • Direct patient care
  • Collecting vital signs
  • Bathing assistance
  • Alzheimer's and dementia care
  • Basic life support
  • Bedside manner
  • Vital signs monitoring
  • Dressing assistance
  • Safety precautions
  • Recording vital signs
  • Electronic charting
  • Compassionate caregiver
  • Medical terminology
  • Companionship and emotional support
  • Documenting behaviors

Certification

CNA - Certified Nurse Assistant

Timeline

Certified Nursing Assistant

Wellstar Hospital
03.2025 - 05.2025

Cashier

Walmart
11.2022 - 10.2023

Cashier

Family Dollar
03.2020 - 11.2022

Crew Member

Sonic
02.2019 - 03.2020

High School Diploma -

Academy Of Richmond County
Shatovia Smith