Lateece V. Baker
Hamtramck,USA
Summary
Dynamic professional with extensive experience in client advocacy and eligibility assessment at the State of Michigan UIA and DHHS. Proven expertise in accounting and communication, adeptly guiding families toward self-sufficiency. Proficient in managing complex cases while ensuring regulatory compliance, showcasing unwavering commitment to service excellence and community support. Proactive and bilingual accounting analyst with many years of experience supporting month-end revenue recognition tasks and looking to bring a successful background in handling high volumes of data and promoting positive customer and employee relationships to a new company.
Overview
30
30
years of professional experience
Work History
Supervisor (CHAIRPERSON)
City of Detroit Department of Election
Detroit, MI
11.2012 - Current
- Swear in all election personnel assigned to my precinct.
- Open and Close precinct on Election Day.
- Prepare all documents and all Voting Tabulator, ICX, E-Poll book.
- Transfer all ballots to Department of Election.
- Supervise, organize and assign duties to all poll workers.
Assistance Payments Worker
The State of Michigan DHHS
Detroit, MI
04.2023 - 08.2025
- Ensured individuals and families received appropriate public assistance based on eligibility criteria.
- Provided families with clear information regarding expectations and goals of Michigan Department of Health and Human Services.
- Assessed needs of applicants, offering relevant information and referrals to necessary agencies.
- Processed redeterminations for medical assistance in a timely manner.
- Approved or denied Cash, FAP, CDC, and emergency assistance applications for Michigan residents.
- Reviewed application information and facilitated acquisition of additional documentation when needed.
- Compiled all relevant documents for record-keeping purposes.
- Guided families toward self-sufficiency by encouraging proactive measures.
Unemployment Insurance Examiner
The State of Michigan LEO
Detroit, MI
06.2020 - 04.2023
- Provide full unemployment insurance services to claimants, employers, and the public.
- Process adjudication, and payment of unemployment compensation claims.
- Properly identify the issues of a case in order to decide what portions of the Michigan Employment Security Act apply.
- Preform Interviews claimants to determine potential eligibility for unemployment benefits, which type of claim should be filed, and the appropriate information that is needed to complete the filing process in accordance with the laws, rules, policies, and procedures governing the processing and payment of unemployment benefits.
- Review weekly certifications of unpaid claims and determines whether the requirements for obtaining benefits have been met.
- Correct information and authorizes payment if claimant is eligible, or takes other appropriate action as required.
- Conducts fact finding of claimants, employers, and other interested parties to obtain factual statements concerning any claims issues that arise regarding eligibility for benefits, including the issue of fraud.
- Obtains affidavits, including lost/stolen checks, forgery, deceased/mentally incompetent.
- Review claims information received and took appropriate steps to obtain additional or rebuttal information.
- Assembles for the record, all pertinent documents.
Office Coordinator
H&R Block
Detroit, MI
12.2002 - 04.2015
- Manage office and prepare work to be processed.
- Prepare federal, state, local tax documents.
- Record tax information of Clients.
- Maintain compliance with tax regulations.
- Open up Express, Roth and Traditional IRA retirement plan for Client Exceptions.
Grad Assistant
Wayne State University
Detroit, MI
08.2008 - 05.2013
- Provide assistance to faculty members or staff with projects or research.
- Evaluate and grade examinations, assignments, or papers and record grades.
- Copy and distribute classroom materials.
- Order or obtain materials needed for classes.
- Schedule and maintain regular office hours to meet with students.
Exceptions Bookkeeper
Standard Federal Bank
Troy, MI
10.1999 - 08.2002
- Processed pre-authorized debits, credits, and stop payment requests efficiently.
- Conducted daily audits and reconciliations of general ledgers and financial statements.
- Collaborated with Corporate Security/Loss Prevention on decisions regarding fraudulent accounts.
- Managed Electronic Pool Notifications and Security Transfer requests for Federal Reserve Bank.
- Executed clearing and settlement of mortgage-backed securities trades with dealers.
- Allocated trades to facilitate settlement of mortgage transactions with brokers.
Customer Service Associate I
Michigan National Bank
Farmington Hills, MI
09.1995 - 10.1997
- Processed routine customer banking transactions.
- Assisted customers in resolving bank transaction problems.
- Received and disbursed cash including Canadian currency.
- Recognized sale opportunities and referred prospects to the applicable bank representative.
- Balanced cash vault and wrapped up branch totals for closing.
- Audited cash vaults on a daily basis.
Education
Associate of Applied Science - Accounting
Eastern Gateway Community College
Steubenville, OH12.2022
Certificate - Christian Counseling
Moody Theological Seminary
Plymouth, MI12.2020
Bachelor's in Theology - Biblical Studies
Destiny School of Ministry's
Roseville, MI05.2019
Diploma - Biblical Studies
Ashland Theological Seminary
Southfield, MI05.2018
Certificate in Chaplaincy (Ordained Minister) - Chaplain Level I&II
FRC/IAC Diversity Of Chaplain
Roseville, MI05-2017
Associate degree - Business Administration
Wayne State University
Detroit, MI05.2013
Associate degree - Business Administration
Macomb Community College
Warren, MI06.2006
Skills
- Accounting
- Auditing
- Business Associations
- Business
- Communication
- Business Enterprise
- Marketing
- Management
- Business Law
- Federal Income Tax
- State Income Tax
- City Income Tax
- Business Tax
- Economics
- Personal Finance
- Fashion Design
- Microsoft/ITCS-Computer software
- Data Entry
- Merchandising
- Ministry
- Theology
- Chaplaincy
- Public assistance processing
- Needs assessment
- Eligibility determination
- Unemployment regulations
- Case management
- Claims processing
- Benefit determination
- Data analysis
- Insurance claim requirements
- Time management
- Effective communication
- Attention to detail
- Case adjudication
- Application review
- Eligibility assessment
- Policy analysis
- Customer service
- Regulatory compliance
- Document management
- Data entry accuracy
- Conflict resolution
- Process improvement
- Critical thinking
- Decision making
- Case evaluation
- Team collaboration
- Impartial judgment
- Documentation and recordkeeping
- Objective judgment
- Reliability
- Legal writing
- Legal research
- Decision-making
- Evidence ruling
- Active listening
- Claims evaluation
- Ethical conduct
- Multitasking Abilities
- Organizational skills
- Analytical skills
Awards And Acknowledgements
- Associate of Applied Business in Accounting
- Associate of Business
- Certificate in Accounting Skills Specific
- Certificate in Taxes
- Certificate in General Business
- Certificate in General Studies
- Certificate in Christian Counseling
- Certificate in Answering the call of Ministry
- Certificate in Chaplaincy
Timeline
Assistance Payments Worker
The State of Michigan DHHS
04.2023 - 08.2025
Unemployment Insurance Examiner
The State of Michigan LEO
06.2020 - 04.2023
Supervisor (CHAIRPERSON)
City of Detroit Department of Election
11.2012 - Current
Grad Assistant
Wayne State University
08.2008 - 05.2013
Office Coordinator
H&R Block
12.2002 - 04.2015
Exceptions Bookkeeper
Standard Federal Bank
10.1999 - 08.2002
Customer Service Associate I
Michigan National Bank
09.1995 - 10.1997
Associate of Applied Science - Accounting
Eastern Gateway Community College
Certificate - Christian Counseling
Moody Theological Seminary
Bachelor's in Theology - Biblical Studies
Destiny School of Ministry's
Diploma - Biblical Studies
Ashland Theological Seminary
Certificate in Chaplaincy (Ordained Minister) - Chaplain Level I&II
FRC/IAC Diversity Of Chaplain
Associate degree - Business Administration
Wayne State University
Associate degree - Business Administration
Macomb Community College
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