Lateefah Ellis
Arlington,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant-PRN
HCA Healthcare Inc.
09.2021 - 11.2022
- Obtained client medical history, medication information, symptoms and allergies
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Called and faxed pharmacies to submit prescriptions and refills
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
Medical Assistant Receptionist
Low-T Center
03.2020 - 11.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care
- Organized paperwork such as charts and reports for office and patient needs
- Checked patient insurance, demographic and health history to keep information current
- Enhanced office productivity by handling high volume of callers per day
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases
Collections Agent-Remote
CMI Group
03.2019 - 04.2020
- Persistently reached out to customers with extremely past due accounts to recover lost revenue
- Reached out to approximately 80+ account holders daily
- Collected on past due accounts with average 3 months delinquency
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities
- Maintained high volume of calls and met demands of busy and productive group
- Worked in call center environment handling manual and automatically dialed outbound calls
Deputy Sheriff-Correctional
Harrison County Sheriff's Office
05.2018 - 03.2019
- Completed daily work report sheets and delegated tasks to employees
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior
- Monitored access control system including CCTV systems
- Securing gates and all access points entering and exiting facility
- Writing reports and daily synopsis, keeping logs on all activities throughout compound
Front Desk Receptionist
Harrah's Casino
09.2017 - 05.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Resolved customer issues quickly
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Used internal software to process reservations, check-ins and check-outs
- Collected room deposits, fees and payments
Education
College Diploma - Medical Assistant
College Of Healthcare Professions
Dallas,TX04.2020
Bachelor of Science - Business Administration
Jackson State University
Jackson, MS12.2013
College Diploma - Medical Billing And Coding
Tarrant County College District
Fort Worth, TX 01.2023 - 06.2023
Skills
- Customer Service
- Diagnostic Testing
- Medical Terminology
- Microsoft Outlook and Excel
- Charting Expertise
- Health Records Management
- Medical Billing and Coding
- Insurance Claims
- EMR Systems
- Medical Procedure Coding Software
- EClinicalWorks (ECW)
- Phlebotomy
Certification
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
- Level II Security Officer
- Certified Correctional Officer
Timeline
College Diploma - Medical Billing And Coding
Tarrant County College District
01.2023 - 06.2023
Medical Assistant-PRN
HCA Healthcare Inc.
09.2021 - 11.2022
Medical Assistant Receptionist
Low-T Center
03.2020 - 11.2022
Collections Agent-Remote
CMI Group
03.2019 - 04.2020
Deputy Sheriff-Correctional
Harrison County Sheriff's Office
05.2018 - 03.2019
Front Desk Receptionist
Harrah's Casino
09.2017 - 05.2018
College Diploma - Medical Assistant
College Of Healthcare Professions
Bachelor of Science - Business Administration
Jackson State University
Similar Profiles
Bryce WorleyBryce Worley
CNA at HCA Healthcare Inc.CNA at HCA Healthcare Inc.
Megan LineberryMegan Lineberry
CAPD Transition To Practice Coordinator at HCA Healthcare Inc.CAPD Transition To Practice Coordinator at HCA Healthcare Inc.
Gabriel LorenzoGabriel Lorenzo
Certified Surgical First Assistant at HCA Healthcare Inc.Certified Surgical First Assistant at HCA Healthcare Inc.
Mikal ThurmanMikal Thurman
Supervisor Southeast Territory at HCA Healthcare Inc.Supervisor Southeast Territory at HCA Healthcare Inc.
Michael MandujanoMichael Mandujano
Janitor at WhiteDove Janitorial SVCJanitor at WhiteDove Janitorial SVC