LATEEK BRYANT
Brooklyn
Summary
Reliable and dedicated security and customer service professional with over 4 years of hands-on experience across residential facilities, retail environments, and warehouse operations. Proven ability to maintain safety and order in high-pressure settings while delivering excellent service to residents and customers. Strong communication and conflict resolution skills, with a track record of de-escalating tense situations and producing clear, detailed reports. Experienced in team collaboration, multitasking, and managing responsibilities in fast-paced environments. Seeking to bring a strong work ethic, attention to detail, and a customer-first mindset to a dynamic and mission-driven organization.
Overview
6
6
years of professional experience
Work History
Transporter
Nyu Langone
07.2024 - Current
- Ensured timely delivery of essential supplies, enhancing departmental efficiency.
- Coordinated transport logistics for patient and medical equipment across facility.
- Delivered exceptional customer service by addressing patient concerns during transport efficiently.
- Warmly greeted patients and visitors and made each feel welcome.
Guard
Brooklyn House
02.2023 - 03.2024
- Wrote reports on property damage, theft and presence of unauthorized persons and unusual occurrences.
- Observed and reported incidents or suspicious activity to client representatives or company management.
- Developed strong communication skills to provide excellent residence service while dealing with residents.
- Maintain a stable environment while dealing with multiple tasks at anytime
Sales Associate
Macy's
11.2022 - 01.2023
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Resident Assistant
AAPCI
10.2021 - 10.2022
- Utilized time management techniques while completing assigned tasks within specified deadlines.
- Cleaned and tidied up resident or patient rooms and other common areas around facility to maintain organized, welcoming space.
- Demonstrated organizational abilities by maintaining records of resident safety, security, and behavior issues.
- Enforced rules and regulations to facilitate smooth and orderly operation of facility
Stock Associate
7-Eleven
06.2021 - 10.2021
- Moved items from the back stock onto the sales floor.
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Assisted customers with locating merchandise and answering product-related questions.
- Sorted pallets and containers and transported items to sales floor for stocking.
- Replenished perishable items and marked out expired items upon removing from shelves.
Preloader
UPS
06.2019 - 09.2019
- Monitored loading dock activity in order to ensure that truck departures are on schedule.
- Operated powered industrial equipment such as pallet jacks, forklifts, and electric jacks.
- Efficiently loaded and unloaded freight in a safe and timely manner.
- Developed an understanding of warehouse operations systems, processes, and procedures.
Education
Business
Monroe College
Bronx, NYHigh School Diploma - undefined
Life Sciences Secondary School
New York, New York06.2018
Skills
- Problem Resolution
- Communication
- Document Preparation
- Security Camera Monitoring
- Customer Service
- De-Escalation Techniques
- File Management
- Customer rapport
Timeline
Transporter
Nyu Langone
07.2024 - Current
Guard
Brooklyn House
02.2023 - 03.2024
Sales Associate
Macy's
11.2022 - 01.2023
Resident Assistant
AAPCI
10.2021 - 10.2022
Stock Associate
7-Eleven
06.2021 - 10.2021
Preloader
UPS
06.2019 - 09.2019
Business
Monroe College
High School Diploma - undefined
Life Sciences Secondary School
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