Rolland Carpentier
Flushing,USA
Summary
Highly motivated professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and empowered to contribute to the company's success.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Transporter
Sterling Sanitary Supply
Queens, US
01.2022 - 01.2026
- Transported goods efficiently between facilities and customer locations.
- Adhered strictly to company guidelines regarding route selection and safe driving practices.
- Adhered to all traffic laws and safety regulations during operations.
- Conducted inspections to ensure safety and compliance standards.
- Inspected delivered goods for damage or discrepancies between item ordered and delivered item.
- Loaded and unloaded cargo using forklifts and hand trucks at warehouse and at designated location.
- Checked paperwork for accuracy and completeness before loading vehicles.
- Ensured that all required documents were properly completed including bills of lading, manifests, and shipping orders.
- Communicated effectively with dispatch regarding delivery status updates.
- Maintained accurate delivery logs and reports for management review.
- Provided customer service by responding promptly to inquiries about delivery status or any other related issues.
- Facilitated communication with clients to enhance customer satisfaction., which helped to build positive relationships.
Line Cook
Dino BBQ
Manhattan, US
01.2020 - 01.2022
- Trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance after consistently scoring 100% on routine safety and cleanliness checks.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Monitored food quality to maintain high standards of taste and presentation.
- Followed proper food handling methods and maintained correct temperature of food products.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Sanitized kitchen workspaces thoroughly, ensuring compliance with health standards.
- Managed multiple tasks simultaneously, maintaining organization in a fast-paced environment.
- Responded promptly to customer complaints and concerns, ensuring high levels of satisfaction.
- Identified opportunities to increase revenue and decrease kitchen expenses by 11% while maximizing productivity without compromising guest satisfaction.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Assisted and tracked inventory management, including stock rotation and supply ordering.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Assistant Manager
Modell's
Bronx, US
01.2015 - 01.2020
- Supervised daily operations, ensuring accurate transaction records, efficient shift scheduling, clear duty assignments, and effective store opening and closing procedures.
- Created promotional displays to improve product visibility and drive sales while upholding clean and organized sales floor for enhanced shopping experience.
- Led regular team meetings to communicate goals and expectations, providing guidance to improve team morale.
- Collaborated and developed strategic plans with management to achieve efficient and productive business goals.
- Remained calm and professional in stressful circumstances and resolved customer complaints with empathy and effective solutions.
- Conducted recruitment and training sessions for new hires to ensure they met company standards.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Ensured compliance with safety regulations and company's security policies.
Maintenance Technician
Deals Supermarket
Bronx, US
01.2010 - 01.2015
- Troubleshot, repaired or replaced faulty wiring, switches, fixtures, and plumbing with minimal downtime.
- Conducted routine inspections of equipment and facilities for maintenance needs throughout multiple locations.
- Changed HVAC filters and cleaned condensation drains, ensuring optimal performance and longevity of HVAC systems.
- Inspected grounds and buildings to identify and correct hazardous property conditions, ensuring compliance with safety regulations and maintaining organized work areas.
- Executed painting tasks to enhance facility aesthetics and ensure a welcoming environment. to refresh facility appearance and maintain aesthetic standards. across multiple locations to enhance facility aesthetics. across multiple locations.
- Maintained accurate records of all maintenance activities performed.
- Trained personnel on OSHA standards, fostering a safer workplace environment.
Education
Bachelor of Arts -
DeVry University
CA 09.2004 - 05.2008
Skills
- Team building and leadership
- Safety compliance
- Effective communication
- Team collaboration
- Operational efficiency
- Problem resolution
- Operational compliance
- Conflict resolution
Personal Information
Authorized to work in the US for any employer.
Timeline
Transporter
Sterling Sanitary Supply
01.2022 - 01.2026
Line Cook
Dino BBQ
01.2020 - 01.2022
Assistant Manager
Modell's
01.2015 - 01.2020
Maintenance Technician
Deals Supermarket
01.2010 - 01.2015
Bachelor of Arts -
DeVry University
09.2004 - 05.2008