Lategra Kelly
Dickinson,TX
Summary
Administrative and Operations Specialist with 15+ years of experience in warehouse distribution,Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
17
17
years of professional experience
Work History
Corporate Specialist
O'Reilly Auto Parts Distribution Center
Houston, TX
09.2014 - 03.2026
- Managed high-volume data entry and verification tasks, achieving 99% accuracy to safeguard against shipment errors and maintain timely deliveries.
- Oversaw HR operations for 250+ employees, streamlining documentation, onboarding, and compliance processes to enhance organizational efficiency.
- Managed inbound and outbound logistics to ensure efficient inventory tracking and smooth shipment flow.
- Facilitated efficient call handling for 100+ daily inquiries on a multi-line phone system to enhance customer service experience.
- Trained and mentored 10+ new employees on administrative and distribution procedures, improving productivity and reducing errors by 25%.
Operation Analyst
Toys"R"Us Distribution Center
Houston, TX
01.2009 - 08.2014
- Developed process improvement initiatives to enhance overall efficiency in distribution weekly workflows.
- Collaborated with cross-functional teams to streamline inventory management systems and reduce discrepancies.
- Mentored 50+ junior staff on data analysis techniques, enhancing overall team capabilities and performance.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- · Collaborated with departments to enforce safety standards, contributing to a zero-incident record for 3 consecutive years.
Education
Associate of Arts -
Skills
- Microsoft Office
- HR Support
- Payroll Processing
- Analytical thinking
- Quality assurance
- Logistics Coordination
- Safety Compliance
- Inventory Management
Timeline
Corporate Specialist
O'Reilly Auto Parts Distribution Center
09.2014 - 03.2026
Operation Analyst
Toys"R"Us Distribution Center
01.2009 - 08.2014