Years of Pharmaceutical Experience
LaTeisha Climer
Fenton,MI
Summary
Driven Certified Pharmacy Technician with 25 years experience and success in working in fast paced retail pharmacy, hospital pharmacy, providers call center, and PBM. Well organized with solid experience coordinating with insurance providers, prescribers, and individuals to address issues. Excited to bring talent and record of excellence customer service to a new company.
Overview
25
25
Work History
Clinical Prior Authorization Technician
Gainwell Technologies
08.2023 - 07.2024
- Performs non-medical research including eligibility verification, COB, and benefits verification.
- Determines appropriateness of medications based on criteria.
- Evaluates approximately 30 cases and authorizes approvals, and communicates decisions received by fax or electronically.
- Escalates requests to pharmacist when requests require extensive clinical review or denial.
- Peer to Peer line- Provided providers explanation of denials, criteria required, and walking through appeal process if requested.
Customer Service Representative Preceptor
Carenet Healthcare
02.2023 - 08.2023
- Taking inbound calls to process medication refill requests.
- Decision medication refill request based on criteria and send to pharmacy when applicable or provider for further review.
- Served as SME and assisted with question/issues for team member in coordination with supervisor.
- Monitored inbound calls and assisted in training.
Data Entry Pharmacy Technician
Binsons Outpatient Pharmacy at Hurley
05.2022 - 01.2023
- Answered incoming calls and addressed questions from patients and health care providers.
- Calculated dosage, filled prescriptions, prepared labels with absolute accuracy.
- Assisted in minimizing medical expenses by recommending generic alternatives or enrolling in manufacturer discount programs.
- Helped customize care plans, working with hospital staff and families to assess and meet individual needs.
- Processed over 100 prescriptions daily (6hr shift) in busy pharmacy decreasing wait times and maintaining excellent customer service.
Lead Certified Pharmacy Technician
Rexall Pharmacy
09.2008 - 01.2023
- Responded promptly to questions or concerns raised by patients ot health care providers regarding prescriptions ot other pharmaceutical needs.
- Resolved non-routine issues like third-party billing, computer systems, and customer service.
- Calculated dosage, filled prescriptions, and prepared labels with absolute accuracy.
- Communicated with prescribers to verify medication dosages, refills, and prior authorizations.
- Recruited, hired, and trained all staff.
- Coordinated verification and filling of more than 500 daily prescriptions in a high-volume retail pharmacy.
- Direct day-to-day operational functions for a 400-bed facility including blister packs and MARs.
- Prepared monthly invoices for patients and submitted paperwork to insurance companies.
- Monitored ordering to maintain streamlined inventory and low overhead.
- Counted, measured, and compounded medications following standard procedures.
Senior Certified Pharmacy Technician
Walgreens
09.2000 - 09.2008
- Managed and directed daily workflow of pharmacy technicians to ensure efficient operations.
- Collaberated with pharmacists to resolve medication-related issues and inquires from patients and healthcare providers.
- Developed strategies for improving overall efficiency, productivity, and performance within team of pharmacy technician
- Monitored ordering to maintain streamlined inventory and low overhead.
- Restocked automated medication equipment.
- Opened three locations in Genesee County.
Education
High School Diploma -
Grand Blanc Community High School
Grand Blanc, MISkills
- Pharmacy and Patient Record Management
- Insurance knowledge, Medicare, and Medicaid
- Multitasking Capabilities
- Claims Processing
- Problem Solving Abilities
- Workflow Optimization
- Audit preparation
- Customer Service Experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Pharmacy Technician Certification Board, 30219944, Exp 1/2025
Michigan Pharmacy Technician License, 5303045889, Exp 1/2025
Timeline
Clinical Prior Authorization Technician
Gainwell Technologies
08.2023 - 07.2024
Customer Service Representative Preceptor
Carenet Healthcare
02.2023 - 08.2023
Data Entry Pharmacy Technician
Binsons Outpatient Pharmacy at Hurley
05.2022 - 01.2023
Lead Certified Pharmacy Technician
Rexall Pharmacy
09.2008 - 01.2023
Senior Certified Pharmacy Technician
Walgreens
09.2000 - 09.2008
- CPhT - Certified Pharmacy Technician
High School Diploma -
Grand Blanc Community High School
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