Lateyfa Reed
Greensboro,NC
Summary
Dependable Transit Supervisor with a strong background in customer service and teamwork. Expertise in problem-solving and effective communication ensures seamless operations and enhanced passenger experiences.
Overview
8
8
years of professional experience
Work History
Transit Supervisor
High Point Transit, City Of High Point
High Point, NC
11.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Transit Bus Operator
High Point Transit City Of High Point
High Point, NC
08.2018 - 11.2022
- Operated transit buses safely and efficiently across designated routes.
- Monitored passenger safety and provided assistance during boarding and disembarking.
- Maintained accurate logs of vehicle inspections, fuel usage, and mileage records.
- Collaborated with dispatch to optimize route scheduling and address service disruptions.
- Trained new operators on safety protocols and operational procedures.
- Conducted regular inspections to ensure compliance with safety regulations and standards.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
Education
Bennett
Buffalo, NY06-1997
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Decision-making
- Problem resolution
Timeline
Transit Supervisor
High Point Transit, City Of High Point
11.2022 - Current
Transit Bus Operator
High Point Transit City Of High Point
08.2018 - 11.2022
Bennett