Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Lathesia Thomas

Winston-Salem,NC

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Triad OBGYN
06.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Certified Medical Assistant

Digestive Health Specialists, P.A.
06.2021 - Current
    • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
    • Directed patients to examining rooms and coordinated transportation assistance as necessary.
    • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues.
    • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
    • Documented vital signs and health history for patients in clinic environment.
    • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
    • Taught patients about medications, procedures and care plan instructions.
    • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
    • Sanitized, restocked and organized exam rooms and medical equipment.

Shift Leader Manager

Auntie Anne's Pretzels
06.2019 - 05.2021
    • Kept employees operating productively and working on task to meet business and customer needs.
    • Trained and mentored new employees to maximize team performance.
    • Excelled in every store position and regularly backed up front-line staff.
    • Exercised composure under pressure and in escalated customer service scenarios.
    • Supervised employees and oversaw quality compliance with company standards for food and services.
    • Cooperated with coworkers to improve customer experience and manage storefront.
    • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
    • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Dean's Assistant

Forsyth Tech Community College
08.2016 - 05.2018
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Bachelor of Science - Health Care Administration Management

Bellevue University
Bellevue, NE
02.2023

Associate of Science - Medical Assistant

Forsyth Technical Community College
Winston-salem, NC
05.2021

Skills

  • Clinical Applications
  • EPIC EMR
  • Electronic Charting
  • Standards and Compliance
  • Electronic Health Records
  • Complex Problem-Solving
  • Clinical and Operational Judgement
  • Administrative Support
  • Multitasking and Time Management
  • Highly Efficient and Productive
  • Interpersonal Skills
  • Verbal and Written Communication

Affiliations

American Association of Medical Assistants

Certification


  • CPR
  • BLS
  • Medical Administration

Timeline

Medical Assistant

Triad OBGYN
06.2023 - Current

Certified Medical Assistant

Digestive Health Specialists, P.A.
06.2021 - Current

Shift Leader Manager

Auntie Anne's Pretzels
06.2019 - 05.2021

Dean's Assistant

Forsyth Tech Community College
08.2016 - 05.2018

Bachelor of Science - Health Care Administration Management

Bellevue University

Associate of Science - Medical Assistant

Forsyth Technical Community College

Similar Profiles

CREATE PROFILE
Lathesia Thomas