Latia Jenkins
Sterling Heights,MI
Summary
Dynamic Juvenile Detention Specialist with a proven track record at Charter of Wayne County, Expertise in crisis intervention and strong communication skills, led to a significant reduction in incidents of violence and improved resident satisfaction.Utilizes strong communication and interpersonal skills to engage with juveniles and address behavioral issues effectively. Track record of implementing successful intervention strategies to promote positive development.
Overview
18
18
years of professional experience
Work History
Juvenile Detention Specialist
Charter of Wayne County
Detroit, MI
12.2024 - Current
- Supervised daily activities and behavior of juvenile residents to maintain a safe environment.
- Developed and implemented individualized treatment plans in collaboration with multidisciplinary teams.
- Conducted regular evaluations of resident progress to adjust interventions as needed.
- Trained and mentored new staff on operational protocols and crisis intervention techniques.
- Managed incident reports and documentation to ensure compliance with regulatory standards.
- Led conflict resolution sessions to promote positive peer interactions among residents.
- Supported the wellbeing of detainees by coordinating with healthcare professionals to ensure timely access to medical care and treatment.
- Supported mental health initiatives within the facility by identifying signs of emotional distress and connecting detainees with appropriate resources for treatment.
- Reduced incidents of violence by conducting conflict resolution sessions among juvenile detainees.
- Maintained a secure environment with diligent supervision of daily activities both inside and outside the detention center.
- Prevented potential safety hazards by regularly inspecting living quarters, recreational areas, and common spaces within the facility for cleanliness and compliance with established standards.
- Conducted thorough intake assessments for new arrivals, gathering vital information to inform case management decisions moving forward.
- Monitor and control all electronic security (cameras, doors, alarms),radio/phone systems and residents movements to ensure safety, coordinating responses to emergencies, managing residents processing( headcount/,logs) and maintaining critical facility records, working in a high-pressure environment with shift work.
Residential Care Specialist Supervisor
Havenwyck Hospital
Auburn Hills, MI
04.2021 - 11.2024
- Acted as main point of contact between management, clinical staffs and external community.
- Connected individuals with available and relevant resources.
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Developed presentations for public events, community groups and school assemblies.
- Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
- Created and implemented community-based programs to improve education or fill specific needs.
- Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
- Developed individualized care plans to address residents' unique needs and preferences.
- Coordinated daily operations to ensure compliance with health and safety regulations.
- Supervised staff, providing training and mentorship to enhance service quality.
- Led team meetings to discuss resident progress and strategize on care initiatives.
- Strengthened communication between staff, residents, and families through regular meetings, updates, and transparent dialogue.
- Ensured compliance with state regulations and facility policies through consistent monitoring and updating of procedures.
- Improved resident satisfaction by implementing personalized care plans and coordinating with multidisciplinary team members.
- Conducted property move-ins, move-outs and walk-through inspections.
- Promoted a safe living environment for residents by closely monitoring health conditions and addressing any concerns promptly.
- Reduced employee turnover rates by creating an engaging work environment that valued professional development opportunities.
Lead Compliant Analyst
BCBSM
Detroit, MI
03.2014 - 03.2021
- Supported daily operations and system maintenance procedures.
- Performed troubleshooting, maintenance and optimization of Software applications.
- Provided training to clients in use of Type systems and applications.
- Collaborated with business owners, vendors and other team members to evaluate and recommend solutions to complex problems and requests.
- Documented clients' issues and processes of resolution.
Nurse Assistant
Henry Ford Hospital
Detroit, MI
01.2008 - 01.2014
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
Education
High School Diploma - General Studies
Heart Academy
Detroit, MI06.2001
Skills
- Juvenile supervision
- Incident report management
- Conflict resolution facilitation
- Crisis intervention techniques
- Multidisciplinary team collaboration
- Staff training and mentorship
- Resident care coordination
- Intake assessment procedures
- Youth counseling
- Mental health support
- Family engagement
- Gang awareness
- Suicide prevention
- Life skills training
- De-escalation techniques
- Anti-bullying strategies
- Courtroom testimony
- Special needs support
Timeline
Juvenile Detention Specialist
Charter of Wayne County
12.2024 - Current
Residential Care Specialist Supervisor
Havenwyck Hospital
04.2021 - 11.2024
Lead Compliant Analyst
BCBSM
03.2014 - 03.2021
Nurse Assistant
Henry Ford Hospital
01.2008 - 01.2014
High School Diploma - General Studies
Heart Academy