Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Able to adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Instructional Assistant
Elementary School District 159
Matteson, IL
09.2023 - Current
Monitored student progress and provided feedback to teachers regarding student achievement.
Assisted teachers in creating lesson plans and modifying curriculum.
Maintained records of student performance according to school policies and procedures.
Developed positive relationships with students, parents, colleagues, administrators, and community partners.
Youth Support Specialist
Aunt Martha's Youth Service Center
Chicago, IL
10.2022 - 07.2023
Assisted in developing individualized plans for youth to reach their goals.
Maintained accurate records regarding services provided to each client and youth.
Facilitated group activities for at-risk youth to promote positive behavior change.
Assisted in identifying appropriate community resources needed by clients and youth.
Correctional Officer
Maximum Security
Michigan, IN
04.2021 - 10.2022
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
Inspected cells and conducted random searches of common areas.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Guest Service Representative
Target
Tinley Park, IL
08.2015 - 03.2021
Resolved guest complaints in a professional manner.
Performed daily cashiering duties including balancing accounts at end of shift.
Handled customer complaints professionally and efficiently.
Provided guidance to new team members on how to perform tasks correctly.
Welcomed large volume of guests and improved overall customer service.
Education
Bachelor of Arts - Criminal Justice
Governors State University
University Park, IL
05-2019
Skills
Teacher Support and Collaboration
Calm and Patient Demeanor
Student Supervision
IEP Adherence
Crisis Management
Evidence Preservation
Observation
Timeline
Instructional Assistant
Elementary School District 159
09.2023 - Current
Youth Support Specialist
Aunt Martha's Youth Service Center
10.2022 - 07.2023
Correctional Officer
Maximum Security
04.2021 - 10.2022
Guest Service Representative
Target
08.2015 - 03.2021
Bachelor of Arts - Criminal Justice
Governors State University
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