Tabbitha Thornes
Summary
Attentive Instructional Assistant adept at supporting classroom operations to facilitate welcoming and positive learning atmosphere for all students. Well-versed in addressing student emotional, academic and social needs. My role at my previous work place was assisting the special ed teacher by working with a group of students with special learning needs. I was moved into a Instructional behavioral assistant position assisting in multiple classrooms with kids with behavioral needs after showing skills that would be very helpful to those students. Lastly I was made the MLC/ ISS teacher so we could have more of a counseling environment and have a lower volume of kids getting written up or sent out of class.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Instructional Assistant
Accomack County Public Schools
Belle Haven, VA
08.2023 - Current
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Implemented behavior management strategies designed by the teacher or behavioral specialist.
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Delivered instruction individually or in small groups with support from instructor.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Attended training sessions on best practices for working with students with special needs.
- Distributed textbooks, workbooks, papers and pencils to students.
- Graded assignments and tests and documented results into filing systems.
- Assisted teachers in creating lesson plans and modifying curriculum.
- Utilized a variety of teaching methods such as cooperative learning or differentiated instruction.
- Provided support services such as tutoring or guidance counseling when needed.
- Encouraged collaboration among peers within the classroom setting.
- Participated in IEP meetings, parent conferences, and other meetings as needed.
- Conducted assessments of student skills to identify needs and develop instructional plans.
- Researched new technologies for use in the classroom environment.
- Leveraged evidence-based techniques to foster academic progress, social inclusion and critical thinking.
- Proctored examinations and monitored for cheating.
- Administered standardized tests under the supervision of certified personnel.
- Notified instructors of errors or problems with assignments.
- Assisted faculty members or staff with student conferences.
- Graded exams, assignments and essays and recorded grades.
- Led discussion sections, tutorials and laboratory sections under teacher direction.
- Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
- Set up and assisted with audiovisual equipment operation.
Receptionist Administrator
Shorely Therapeutic Massage
Belle Haven, VA
10.2020 - 06.2023
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Handled diverse needs for clients in-person, by phone or through email.
- Responded promptly to emails from customers and other departments within the organization.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Assisted with administrative tasks such as data entry into company databases.
- Displayed professional standards at reception desk to impress visitors.
- Obtained and processed payments from clients for products and services.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Assisted with coordination of events including booking venues, catering services.
- Maintained an organized filing system for all employee records in compliance with legal regulations.
- Provided assistance with payroll processing when needed.
- Adhered to company policies regarding confidentiality of sensitive information.
- Created fliers, brochures, and social media posts to communicate brand objectives.
- Resolved customer complaints or answered customers' questions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Associate
Munchkins Boutique
Exmore, VA
09.2019 - 09.2020
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Stocked shelves with merchandise and maintained inventory levels.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Addressed customer complaints in a professional manner.
- Performed daily opening and closing procedures for store operation.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
Sales Associate
Cato Fashions
Salisbury, MD
05.2016 - 01.2018
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted customers with product selection, sizing and styling.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Collected payments and provided accurate change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers to determine wants or needs.
Education
Certification - Medical Assisting
Eastern Shore Community College
Melfa, VA05-2018
Certification - Medical Billing And Coding
Eastern Shore Community College
Melfa, VA05-2018
Certification - Medical Office Assistance
Eastern Shore Community College
Melfa, VA05-2018
Skills
- Individualized Educational Plans
- Computer Skills
- Individual Student Assistance
- Classroom Support
- Classroom Technology
- Helping Students With Special Needs
- Calm and Patient Demeanor
- IEP Adherence
- Effective Communication
- Teacher Support
- Classroom Inclusion
- Faculty Support
- Relationship Building
- Supervising Student Activities
- Small Group and Individual Assistance
- Teacher Support and Collaboration
- Student Supervision
- Special Education Support
- CPR and First Aid
- Classroom Organization
- Conflict Resolution
- Student Learning Support
- Small Group Instruction
- Student Needs Support
- Academic Support
- Student Assessment
- Preparing Instructional Materials
- Creating Visual Displays
- Classroom Management
- Teacher Collaboration
- Child Development Certification
- Evidence-Based Programs
- Teaching Strategies
Certification
- Bloodborne Pathogen Exposure Prevention (full course)
- Certificate of Completion Meeting the Communication Needs of Students with Complex Communication Needs
- Autism Spectrum Disorder for Paraprofessionals Providing Effective Instruction and Supports
- Autism Focused intervention Resources & Modules
- Regulations Governing the Use of Restraint and Seclusion in Elementary and Secondary Schools in Virginia Modules
- Building a More Inclusive Community
Languages
English
Native/ Bilingual
Timeline
Instructional Assistant
Accomack County Public Schools
08.2023 - Current
Receptionist Administrator
Shorely Therapeutic Massage
10.2020 - 06.2023
Store Associate
Munchkins Boutique
09.2019 - 09.2020
Sales Associate
Cato Fashions
05.2016 - 01.2018
Certification - Medical Assisting
Eastern Shore Community College
Certification - Medical Billing And Coding
Eastern Shore Community College
Certification - Medical Office Assistance
Eastern Shore Community College