Latica Boyd
Stockton,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Election Poll Worker/Temporary
System Soft Technologies
10.2023 - 04.2024
- Prepared, cleaned and maintained polling stations.
- Maintained ballot secrecy and confidentiality.
- Addressed voter questions and concerns.
- Posted signs, instructions and statutory notices for incoming voters to see.
- Reported progress and concerns to Duty Returning Officer and Presiding Officer.
- Opened and closed polling booths.
- Checked elector identification and eligibility and marked elector numbers in register.
- Increased customer service success rates by quickly resolving issues.
Cashier
Dollar Tree
06.2022 - 09.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
Cashier Team Lead
Wendys Meritage
06.2018 - 06.2022
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at the start and end of each shift.
- Processed both cash and card purchases and returns.
- Operated POS cash register and equipment to collect payments.
- Processed refunds and exchanges in accordance with company policy.
- Increased customer loyalty and retention.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Drive-Thru Cashier
Mcdonalds
01.2016 - 04.2018
- Balanced cash drawer at beginning and close of shift.
- Resolved problems with orders quickly and offered refund or replacement.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Education
Bachelor of Science - Social Work
Grand Canyon University
Phoenix, AZ10.2026
High School Diploma -
Northside High School
Memphis, TN05.2012
Skills
- Instruction comprehension
- Accuracy and Precision
- Strong Work Ethic
- Data entry proficiency
- Detail Oriented
- Quick Learner
- Dependability
- Flexibility
- Time Management
- Reliability
Timeline
Election Poll Worker/Temporary
System Soft Technologies
10.2023 - 04.2024
Cashier
Dollar Tree
06.2022 - 09.2023
Cashier Team Lead
Wendys Meritage
06.2018 - 06.2022
Drive-Thru Cashier
Mcdonalds
01.2016 - 04.2018
Bachelor of Science - Social Work
Grand Canyon University
High School Diploma -
Northside High School
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