Summary
Overview
Work History
Education
Skills
Timeline
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Latica Boyd

Stockton,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Election Poll Worker/Temporary

System Soft Technologies
10.2023 - 04.2024
  • Prepared, cleaned and maintained polling stations.
  • Maintained ballot secrecy and confidentiality.
  • Addressed voter questions and concerns.
  • Posted signs, instructions and statutory notices for incoming voters to see.
  • Reported progress and concerns to Duty Returning Officer and Presiding Officer.
  • Opened and closed polling booths.
  • Checked elector identification and eligibility and marked elector numbers in register.
  • Increased customer service success rates by quickly resolving issues.

Cashier

Dollar Tree
06.2022 - 09.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.

Cashier Team Lead

Wendys Meritage
06.2018 - 06.2022
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at the start and end of each shift.
  • Processed both cash and card purchases and returns.
  • Operated POS cash register and equipment to collect payments.
  • Processed refunds and exchanges in accordance with company policy.
  • Increased customer loyalty and retention.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Drive-Thru Cashier

Mcdonalds
01.2016 - 04.2018
  • Balanced cash drawer at beginning and close of shift.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated excellent customer service skills to increase customer satisfaction.

Education

Bachelor of Science - Social Work

Grand Canyon University
Phoenix, AZ
10.2026

High School Diploma -

Northside High School
Memphis, TN
05.2012

Skills

  • Instruction comprehension
  • Accuracy and Precision
  • Strong Work Ethic
  • Data entry proficiency
  • Detail Oriented
  • Quick Learner
  • Dependability
  • Flexibility
  • Time Management
  • Reliability

Timeline

Election Poll Worker/Temporary

System Soft Technologies
10.2023 - 04.2024

Cashier

Dollar Tree
06.2022 - 09.2023

Cashier Team Lead

Wendys Meritage
06.2018 - 06.2022

Drive-Thru Cashier

Mcdonalds
01.2016 - 04.2018

Bachelor of Science - Social Work

Grand Canyon University

High School Diploma -

Northside High School

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Latica Boyd