Laticia Walton
Columbus,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Behavioral Aide
Cedar Tree Family And Children Services
03.2021 - Current
- Improved student behavior by implementing individualized behavior support plans and monitoring progress.
- Reduced incidents of disruptive behavior by establishing clear expectations and consequences for students.
- Enhanced communication with Group Home or Foster Parent through detailed progress reports and regular meetings, resulting in increased parental involvement.
- Mentored Foster kids to improve social skills
- Took Foster kids out into the community to strengthen skills
Manager
Elevance Health
02.2006 - 02.2024
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed team of Direct reports and managed inventory and production
- Enhanced customer satisfaction experience by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Coached direct reports on soft skills and how to communicate effectively and clearly
Education
Bachelor of Science - Psychology
Troy University
Troy, AL09.2024
Skills
- Leadership
- Manage Direct Reports
- Behavior management
- Self-motivation
- Critical thinking
- Professionalism
- Problem-solving abilities
- Organizational skills
Timeline
Behavioral Aide
Cedar Tree Family And Children Services
03.2021 - Current
Manager
Elevance Health
02.2006 - 02.2024
Bachelor of Science - Psychology
Troy University