Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Behavioral Aide
Cedar Tree Family And Children Services
03.2021 - Current
Improved student behavior by implementing individualized behavior support plans and monitoring progress.
Reduced incidents of disruptive behavior by establishing clear expectations and consequences for students.
Enhanced communication with Group Home or Foster Parent through detailed progress reports and regular meetings, resulting in increased parental involvement.
Mentored Foster kids to improve social skills
Took Foster kids out into the community to strengthen skills
Manager
Elevance Health
02.2006 - 02.2024
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed team of Direct reports and managed inventory and production
Enhanced customer satisfaction experience by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Coached direct reports on soft skills and how to communicate effectively and clearly
Education
Bachelor of Science - Psychology
Troy University
Troy, AL
09.2024
Skills
Leadership
Manage Direct Reports
Behavior management
Self-motivation
Critical thinking
Professionalism
Problem-solving abilities
Organizational skills
Timeline
Behavioral Aide
Cedar Tree Family And Children Services
03.2021 - Current
Manager
Elevance Health
02.2006 - 02.2024
Bachelor of Science - Psychology
Troy University
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