Atresa Alexander
Elk Grove
Summary
Behavior Aide successful helping clients learn skills and improve behaviors through personalized support. Helps residents with personal grooming, cooking and cleaning. Implements techniques of cognitive behavior therapy.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Behavioral Aide
Point Quest Pediatrics
2022.11 - 2023.10
- Facilitated group sessions on anger management, conflict resolution, and problem-solving techniques for better selfregulation.
- Improved student behavior by implementing individualized behavior support plans and monitoring progress.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for students with behavioral challenges.
- Promoted inclusion within the school community by fostering positive relationships between students with behavioral challenges and their peers.
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
Driver
Postmates
2018.06 - Current
- Food delivery
Sales Associate
Kings Wig Beauty
2018.03 - Current
- Stock, Customer service
In Home Supportive Services
IHSS
2011.01 - 2013.07
- Feeding, Housecleaning, Shopping, Bathing, Laundry, Meal preparation, Dispense Medicine
Parts Specialist
Tesla, Inc
2019.02 - 2020.04
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Issued parts to technicians to complete customers' repairs.
Cashier
Rasing Canes Chicken Fingers
2021.03 - 2022.08
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Packer Associate
Amazon
2021.12 - 2022.08
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
- Contributed to warehouse organization by keeping packing area tidy and free from clutter.
- Liaised with other departments such as shipping or receiving when necessary to ensure seamless coordination throughout the entire supply chain.
Driver
Door Dash
2018.05 - Current
- Food delivery
Call Center Representative
Gap Inc Direct
2020.02 - 2021.07
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Responded to customer calls and emails to answer questions about products and services.
- Approved and terminated customer contracts upon request.
- Attended telephone skills and program information training sessions to boost aptitude.
Education
Medical Assisitant
UEI College
Sacramento, CA01.2022
High School Diploma - High School
Elk Grove Adult & Community Education
Sacramento, CA12.2016
Skills
- Communication
- Time Management
- Leadership
- Self-Motivation
- Conflict Resolution
- Dependability
- Strong Problem Solving Skills
- Customer Service
- GPS and Route Planning
- Nonverbal communication
- Behavior management
- Patience and understanding
Languages
English Proficiency
References
- Quincalee Andry - Foster Parent, (916) 949-9112
- Christine Collins - In Home Supportive Services, (916) 716-3220
- Yun - Kings Wig Beauty, (916) 896-7326
Hobbies and Interests
- Music
- Computers
Timeline
Behavioral Aide
Point Quest Pediatrics
2022.11 - 2023.10
Packer Associate
Amazon
2021.12 - 2022.08
Cashier
Rasing Canes Chicken Fingers
2021.03 - 2022.08
Call Center Representative
Gap Inc Direct
2020.02 - 2021.07
Parts Specialist
Tesla, Inc
2019.02 - 2020.04
Driver
Postmates
2018.06 - Current
Driver
Door Dash
2018.05 - Current
Sales Associate
Kings Wig Beauty
2018.03 - Current
In Home Supportive Services
IHSS
2011.01 - 2013.07
Medical Assisitant
UEI College
High School Diploma - High School
Elk Grove Adult & Community Education
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