Emily Nguyen
San Ramon,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses 3+ years of experience in applied behavior analysis and home health care, where I honed excellent social and interpersonal communication skills to ensure patient comfort and satisfaction. Adept at coordinating with diverse teams and managing multiple priorities, resulting in the successful implementation of behavioral strategies and positive interventions.
Overview
6
6
years of professional experience
Work History
Behavioral Aide
Maxim Healthcare
10.2023 - Current
- Provided one-on-one support for students struggling with emotional or behavioral issues during class time and school activities.
- Maintained accurate records of student progress and interventions, ensuring data-driven decision making for support strategies.
- Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for students with behavioral challenges.
- Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
Behavior Technician
Discover Hope Behavioral Solutions
07.2022 - 02.2023
- Kept accurate records by documenting progress and adhering to prescribed behavior plan
- Reported to and worked closely with supervisors to conduct treatment plans and work around any changes that needed to be implemented
- Participated and attended all monthly meetings
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes
- Typed up reports after ending every session to submit for documentation for team of supervisors and allied specialists and client’s insurance company
Home Health Aide
BrightStar Care
08.2019 - 08.2021
- Worked closely with 2-3+ clients per week and monitored client care goals and developed improvements
- Recorded status and duties completed in logbooks for management
- Maintained clean, safe and well-organized patient environment
- Offered companionship and kindness to elderly patients
- Provided safe mobility support to help patients move around personal and public spaces
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
Hostess
Yanagi Sushi
08.2018 - 08.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating and menu information
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Used cash registers and credit card machines to cash out customers
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
Education
Some College (No Degree) - General Education
Diablo Valley College
Pleasant Hill, CABachelor of Science - Public Health
California State University - East Bay
Hayward, CA05.2023
Skills
- Case Management
- Report Writing
- Data Collection
- Communication
- Customer Service
- Medical Terminology
- Behavioral Analytics
- Microsoft Office
- Slack
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Timeline
Behavioral Aide
Maxim Healthcare
10.2023 - Current
Behavior Technician
Discover Hope Behavioral Solutions
07.2022 - 02.2023
Home Health Aide
BrightStar Care
08.2019 - 08.2021
Hostess
Yanagi Sushi
08.2018 - 08.2019
Some College (No Degree) - General Education
Diablo Valley College
Bachelor of Science - Public Health
California State University - East Bay
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