Latifah Heiss Gonzalez
Wilmington,DE
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
6
6
years of professional experience
Work History
LLAM/RCA
Paramount Assisted Living
01.2023 - 07.2023
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Administered medications to patients and remained vigilant for negative side effects.
Family Caregiver
Family Member
11.2020 - 11.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Registrar
Better Med Urgent Care
02.2020 - 11.2020
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Accurately inputted patient and insurance information into company's computer system using [Software].
- Verified medications, symptoms and other important patient information for entry into patient management system.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
Medical Assistant
Middletown Family Care
07.2019 - 12.2019
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
C-Arm Tech/MA
Center For Interventional Pain And Spine
03.2017 - 06.2019
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Operate C-Arm equipment to produce high-quality medical images for diagnostic procedures and exams.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Medical Assistant - Healthcare
Harris School Of Business
Wilmington, DE07.2014
GED -
James Groves
Wilmington, DE12.2012
Skills
- Personal Care Assistance
- Memory Care
- EMR Software
- Resident Support
- Health Insurance Verification
- Medication Administration
- Phlebotomy Training
- First Aid/CPR
- Computer Literacy
- Critical Thinking
- Microsoft Word
Timeline
LLAM/RCA
Paramount Assisted Living
01.2023 - 07.2023
Family Caregiver
Family Member
11.2020 - 11.2022
Registrar
Better Med Urgent Care
02.2020 - 11.2020
Medical Assistant
Middletown Family Care
07.2019 - 12.2019
C-Arm Tech/MA
Center For Interventional Pain And Spine
03.2017 - 06.2019
Medical Assistant - Healthcare
Harris School Of Business
GED -
James Groves
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