Latifah Moses
Orlando,FL
Summary
Driven Phlebotomist and Patient Care Technician with a proven track record at Quest Diagnostics and Valley Hospital, showcasing expertise in venipuncture and exceptional patient care. Leveraged skills in specimen handling and compassionate communication to enhance patient experiences and improve efficiency. Demonstrated ability to thrive in high-pressure environments, contributing to team success and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
08.2021 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reviewed patient records for accuracy and completeness.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Monitored patients for reactions and verified sample quality.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Verified patients' identification for proper sample collection.
- Reviewed and processed requisitions for laboratory tests.
Patient Care Technician
Valley Hospital & Medical Center
01.2018 - 03.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Collected and transported specimens to prepare for lab testing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Reduced stress for patients and families through effective communication and empathetic support.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Patient Care Technician
Meridian Hospital
09.2015 - 01.2018
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Delivered high-quality care to [Type] patients in hospital facility.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
No Degree - Phlebotomy
A.M.G Medical Insitute
Paterson Nj05.2018
No Degree - Nursing Assistance
A.M.G Medical Insitute
Paterson, NJ06.2013
High School Diploma -
Paterson Pre-Colligate Teaching Academy
Paterson, NJ08.2009
Skills
Venipuncture
Order of draw
Patient Care
Specimen handling
Butterfly needle technique
Blood collection techniques
Venipuncture Expertise
Specimen labeling procedures
Blood culture collection
Capillary puncture
Data Entry
Medical terminology knowledge
Pediatric phlebotomy
Patient preparation
Paperwork Processing
Phlebotomy Technician (PT)
Decision-Making
CPR/AED
Timeline
Phlebotomist
Quest Diagnostics
08.2021 - Current
Patient Care Technician
Valley Hospital & Medical Center
01.2018 - 03.2021
Patient Care Technician
Meridian Hospital
09.2015 - 01.2018
No Degree - Phlebotomy
A.M.G Medical Insitute
No Degree - Nursing Assistance
A.M.G Medical Insitute
High School Diploma -
Paterson Pre-Colligate Teaching Academy