Latifah Muridi

- Accurately process and fill prescription medications
- Maintain compliance with state and federal pharmacy regulation (ex: HIPAA)
- Provide excellent customer service
- Handle phone calls, refill requests, and general inquiries
- Administer immunizations
- Promote adherence and medication therapy management
- Resolve insurance rejections and troubleshoot claim issues
- Communicate with insurance providers for prior authorizations when needed
- Process copays, billing, and third-party claims accurately
- Maintain a clean, organized, and safe pharmacy environment
- Train and mentor new technicians
- Meet performance metrics