LaTifah Williams-Bell
Summary
Detail-oriented Patient Access Specialist with 6+ years in fast-paced healthcare environments. Expertise includes patient registration, insurance verification, appointment scheduling, and EHR/EMR systems. Committed to accuracy and professionalism while enhancing clinical workflows and ensuring compliance with HIPAA regulations.
Overview
11
11
years of professional experience
Work History
Office Assistant
Multnomah County
07.2023 - 07.2025
- Coordinated office functions across departments to streamline communication and support operations.
- Performed high-volume data entry with a focus on accuracy and maintained organized documentation for easy retrieval.
- Managed confidential records ensuring compliance with HIPAA standards.
Patient Access Representative
Pediatric Cardiology Center of Oregon
10.2021 - 01.2022
- Acted as the first point of contact to create a welcoming patient experience.
- Registered patients, verified insurance eligibility, updated demographics, and scheduled appointments to streamline intake process.
- Collaborated with providers to maintain efficient patient flow.
- Coordinated with providers to enhance patient flow and reduce wait times.
Certified Nursing Assistant
West Hills Health & Rehabilitation
11.2019 - 08.2020
- Monitored vital signs and reported condition changes to ensure timely interventions.
- Assisted with ADLs and mobility, promoting safety and infection control during emergency response.
- Provided compassionate care to 10+ patients daily, enhancing their comfort and well-being.
Home Care Worker
Department of Human Services
06.2014 - 08.2019
- Developed trusting relationships with clients through empathetic and personalized support.
- Documented client care accurately to ensure continuity and quality of services.
- Built strong relationships with clients through active engagement and understanding. through active listening and empathy. through compassionate support.
Education
Skills
- Patient Registration
- Insurance Verification
- Appointment Scheduling
- EHR/EMR
- Medical Records
- HIPAA Compliance
- Copay Collection
- Insurance terms
- Data Entry
- Microsoft Office
- Call Management
- Team Collaboration
- Medical Terminology
- Customer Service
- Attention to detail
Timeline
Office Assistant
Multnomah County
07.2023 - 07.2025
Patient Access Representative
Pediatric Cardiology Center of Oregon
10.2021 - 01.2022
Certified Nursing Assistant
West Hills Health & Rehabilitation
11.2019 - 08.2020
Home Care Worker
Department of Human Services
06.2014 - 08.2019