LATIFOU RAIMI
SONIMEX SA
Baltimore,MD
1
Language
14
years of professional experience
Enthusiastic, highly motivated, and results-driven financial services professional with 15+ years of progressive banking experience in client relationship management, portfolio growth, and business development. Proven ability to build trusted client relationships through deep conversations, identify financial needs, and connect clients to tailored banking solutions that drive deposits, loan approvals, and long-term loyalty. Adept at educating clients on self-service technologies, including mobile banking, online banking, and ATM, while delivering an exceptional in-branch client experience. Bilingual in French and English with strong business acumen, critical thinking, and problem-solving skills. Passionate about driving Responsible Growth and acting in the best interest of every client. Seeking a Relationship Banker role at Bank of America to leverage cross-cultural client engagement expertise and exceed performance targets in the U.S. market.
Work History
Zone Supervisor — Regional Operations & Client Growth
6 Years 5 Months- Built and maintained strategic relationships across a network of 8+ branches, driving a 60% increase in deposits and 40% growth in loan approvals through personalized client engagement, needs-based product recommendations, and deep conversations to understand financial priorities.
- Managed financial center traffic, client appointments, and outbound calls effectively, optimizing daily workflows and wait times while ensuring every client received a seamless, high-quality service experience.
- Educated 50+ employees and clients on self-service technologies , including mobile banking, online banking, and ATM usage, improving digital adoption rates and reducing in-branch transaction volume.
- Identified referral opportunities and partnered with lending and investment specialists to connect clients with comprehensive solutions, strengthening the branch referral pipeline and deepening client relationships.
- Analyzed branch-level performance data and client risk profiles to uncover growth opportunities, address service gaps, and deliver actionable insights that improved customer satisfaction and retention rates.
- Delivered tailored training programs on consultative selling, compliance protocols, and operational controls, reducing service errors by 30% and reinforcing a culture of operational excellence and risk management.
Regional Manager — Region III (Performance & Client Expansion)
1 Year 3 Months- Directed client portfolio growth and operational excellence across multiple branches, achieving a 25% expansion of the regional customer base through targeted prospecting, relationship-driven strategies, and consistent outbound client engagement.
- Conducted in-depth analysis of revenue trends, portfolio quality, and client risk profiles to inform strategic decisions, optimize product offerings, and support sustainable business development.
- Partnered with branch managers to enhance client onboarding experiences, streamline service delivery, and ensure adherence to internal controls, AML policies, and compliance frameworks.
Branch Manager — Client Service, Sales & Compliance
4 Years 7 Months- Managed full-scope branch operations with a strong focus on client relationship development, financial advisory, and cross-selling of banking products to meet individual and business client needs while driving the client experience.
- Tracked and analyzed key business indicators to uncover growth opportunities, enhance profitability, and deliver actionable insights to senior leadership — demonstrating strong business acumen and critical thinking.
- Strengthened internal controls and ensured full compliance with banking regulations, audit requirements, and anti-money laundering (AML) policies, reinforcing the bank's risk culture.
- Mentored branch teams to achieve individual sales goals and service targets while maintaining high standards of risk management, adaptability, and operational integrity.
Corporate Banking Manager — Financial Institutions
6 Months- Managed high-value relationships with institutional clients, balancing portfolio growth, profitability, and risk management objectives through consultative account management.
- Prepared detailed credit analyses, financial assessments, and risk evaluations to support lending decisions and structure customized financing solutions.
- Partnered with senior stakeholders and subject-matter experts in lending and investments to align product offerings with client needs while maintaining rigorous risk and compliance standards.
Independent Board Member (Non-Executive)
2 Years 11 Months- Provided independent strategic oversight on financial performance, operational efficiency, and corporate risk management.
- Reviewed financial statements, KPIs, and risk reports to support data-driven governance and long-term business planning.
Education
Banking Activity Manager (RNCP Level 7)
Bachelor's Degree - Finance / Economics
Mobilizing a Team and Evaluating Collective Performance
Supporting and Assessing Individual Skills
Developing Quality within the Banking Organization
DESS, Finance and Management Control
Skills
Client Relationship Management & Retention
Sales
Cross-Selling & Needs-Based Consultation
Client Experience Branding & Service Excellence
Client Solutions Advisory & Account Management
Bilingual Client Engagement (French/English)
Business Development & Pipeline Management
Referral Identification & Referral Management
Prospecting & Outbound Client Engagement
Self-Service Technology Education (Mobile/Online/ATM)
Financial Center Traffic & Appointment Management
Risk Management
AML & KYC Compliance
Process Improvement & Operational Excellence
Team Training & Development
Critical Thinking & Problem Solving
Adaptability & Time/Capacity Management
ADDITIONAL INFORMATION
Languages: French (Native), English (Professional Working Proficiency)
ADDITIONAL INFORMATION
- Technical Skills: Microsoft Excel (Advanced), Financial Modeling, KPI Dashboard Development, Data Analysis, CRM Systems
- Availability: Flexible schedule including weekends and extended hours; willing to work at any financial center within the Maryland North Market (Cockeysville, Lutherville, Baltimore)
- U.S. Work Authorization: Green Card Holder — legally authorized to work without restriction
Timeline
Independent Board Member (Non-Executive)
SONIMEX SA
01.2023 - 12.2025Read More
Zone Supervisor — Regional Operations & Client Growth
NSIA Banque Bénin
07.2018 - 12.2024Read More
Regional Manager — Region III (Performance & Client Expansion)
Diamond Bank SA
04.2017 - 07.2018Read More
Branch Manager — Client Service, Sales & Compliance
Diamond Bank
08.2012 - 03.2017Read More
Corporate Banking Manager — Financial Institutions
Diamond Bank
02.2012 - 08.2012Read More
Université d'Abomey-Calavi
DESS, Finance and Management Control
Read More
ITB / ESBanque (CFPB)
Developing Quality within the Banking Organization
Read More
ITB / ESBanque (CFPB)
Supporting and Assessing Individual Skills
Read More
ITB / ESBanque (CFPB)
Mobilizing a Team and Evaluating Collective Performance
Read More
Bachelor's Degree from Finance / Economics
Read More
ITB / ESBanque (CFPB)
Banking Activity Manager (RNCP Level 7)
Read More