Pioneered the Account Growth Representative role as the first hire, setting processes and best practices still used today.
Consistently exceed quota, generating $400K+ in new upsell contract value in Q2.
Quickly adapt to new product launches, integrating offerings into client growth strategies to drive adoption.
Manage and grow a pipeline of existing client accounts through inbound leads and targeted outbound prospecting.
Sales Development Representative
Luxury Presence
Austin, Texas
09.2024 - 04.2025
Proactively prospect and engage ideal clientele by making 100+ outbound calls per day while leveraging additional touch points via email.
Met and exceeded monthly sales targets.
Gained proficiency in key sales tools such as Salesforce, Nooks, Sigma, and Dialpad.
Built and maintained a pipeline that supported monthly, quarterly, and annual goals.
Corporate Communications and Public Affairs Fellow
SMU CCPA
08.2023 - 05.2024
Developed 3-5 blogs monthly covering campus activities, events, internship opportunities, and more.
Developed a CCPA podcast, expanding the digital footprint and increasing cross-platform engagement.
Executed 3-4 interviews each month with faculty, staff, students, and organizations to gather insights and material for blog posts.
Coordinated with team members to ensure consistent and high-quality blog posts, implementing a structured posting schedule that led to a 25% increase in audience retention.
Education
Bachelor of Arts (B.A.) - Strategic Communications and Public Relations
Southern Methodist University
Dallas, Texas
05.2024
Skills
Account Growth and Strategic Upselling
Thrives in Fast-Paced, High-Growth Environments
Client Relationship Management & Retention
Strong Cross-Functional Communication & Presentation Skills
Certification
Microsoft Word Certified
Microsoft Excel Certified
Microsoft PowerPoint Certified
Timeline
Account Growth Representative
Luxury Presence
04.2025 - Current
Sales Development Representative
Luxury Presence
09.2024 - 04.2025
Corporate Communications and Public Affairs Fellow
SMU CCPA
08.2023 - 05.2024
Bachelor of Arts (B.A.) - Strategic Communications and Public Relations