Summary
Overview
Work History
Education
Skills
References
Timeline
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Latika Mason

North Chicago,IL

Summary

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

9
9
years of professional experience

Work History

Warehouse Associate

Brilliant Gifts
Waukegan, Illinois
05.2022 - 07.2024
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.

Test Assembler

Abbott Laboratories
Gurnee, Illinois
10.2021 - 03.2022
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Assemble components according to specifications using hand tools, power tools, and other equipment.

Test Specialist

COVID Testing Center
Zion, Illinois
02.2021 - 10.2021
  • Developed test plans, strategies and scripts for system testing.
  • Created and executed functional and regression tests to ensure software accuracy.
  • Analyzed test results and reported defects to developers for resolution.

Pick/Pack (Outbound)

THREDUP
03.2017 - 01.2021
  • Prepare and complete orders for delivery or pickup according to schedule, receive and process warehouse stock products, perform inventory controls, keep a clean and safe working environment, complete diary logs into inventory, report discrepancies, communicate with supervisors and coworkers, operate warehouse vehicles and equipment, follow quality service standards.

Insurance Benefit Representative

HEWITT/RANDSTAD
01.2016 - 03.2017
  • Learned company insurance products, answered calls and responded to customer complaints, accessed customer accounts, provided detailed information about policies, recommended products, forwarded customers to sales agents, typed complaint reports, managed the customer complaint database.

Education

Phlebotomy Technician/NHOA Certification - Phlebotomy

Phlebotomy USA
Schaumburg, IL
04-2024

HIGH SCHOOL DIPLOMA -

NORTH CHICAGO COMMUNITY HIGH SCHOOL
05.2007

Skills

  • Exceptional customer service
  • Active listening, verbal and written communication skills
  • Professional phone voice
  • Proficiency with computers, including CRM software, Microsoft Word, Excel and strong typing skills (75 wpm)
  • Strong time management, decision-making, and organizational skills
  • Adaptability and accountability
  • Team orientated/ self-starter
  • Venipuncture
  • Patient confidentiality
  • Recording data
  • Blood specimen storage
  • Specimen labeling procedures
  • Sample and specimen collection

References

Available upon request

Timeline

Warehouse Associate

Brilliant Gifts
05.2022 - 07.2024

Test Assembler

Abbott Laboratories
10.2021 - 03.2022

Test Specialist

COVID Testing Center
02.2021 - 10.2021

Pick/Pack (Outbound)

THREDUP
03.2017 - 01.2021

Insurance Benefit Representative

HEWITT/RANDSTAD
01.2016 - 03.2017

Phlebotomy Technician/NHOA Certification - Phlebotomy

Phlebotomy USA

HIGH SCHOOL DIPLOMA -

NORTH CHICAGO COMMUNITY HIGH SCHOOL
Latika Mason