Qualified Commissioned Security Officer with experience maintaining safety for commercial, residential and critical infrastructure facilities. GLOA certified with Cybersecurity and data entry skills as well as excellent written and verbal communication skills. Self-motivated and able to meet deadlines and accomplish goals with little or no supervision. Excellent leadership and teaching skills, learns new skills quickly and always adaptable, teachable and willing to learn.
Overview
22
22
years of professional experience
Work History
Security Guard II
Trinity River Authority-CRWS
Dallas, TX
06.2022 - Current
Performed duties at a high level while displaying leadership qualities which led to promotion within 6 months of hiring.
Supervised critical infrastructure and allowed, restricted or denied entries and activities through data entry of sensitive information
Issued visitor passes upon request from authorized personnel according to established protocols.
Maintained confidentiality regarding sensitive information related to visitors, contractors and staff.
Provided training for new security personnel on safety protocols and emergency response plans.
Performed administrative duties such as filing incident reports or updating records in accordance with departmental policies.
Developed detailed reports on incidents and submitted them to management for review.
Investigated suspicious activity and reported findings to the appropriate authorities as needed.
Interacted with law enforcement agencies when necessary to coordinate investigations into criminal activity at the site.
Managed inventory levels of supplies used by the security team including uniforms, radios, keys.
Maintained positive environment dedicated to teamwork and performance.
Produced pass down reports outlining security activities and incidents.
Recorded required data for incident reports and files.
Monitored entire facility using CCTV while simultaneously performing admission duties.
Oversaw closed-circuit television cameras and monitored for threats.
Monitored and logged key and key card entrance.
Provided directions to visitors requiring assistance locating specific areas within the facility.
Small Business: Barbershop Owner/Operator
Self employed
Dallas, TX
10.2002 - Current
Barber Shop Owner/Operator responsible for maintaining daily operations, accounts receivable, state regulation and sanitation requirements, and services
Provides barbering services, such as cutting, trimming, shampooing, and styling hair, trimming beards, or giving shaves
Provides skin care and nail treatments and recommends homeopathic and organic natural care products
Maintains a compliant and sanitary shop environment and sterile tools and instruments
Performs clerical and administrative duties such as keeping records, paying bills, and hiring and supervising personnel.
Residential Security Officer
Verified Response Security & Investigations
Dallas, TX
01.2018 - 11.2019
Patrols residential premises to prevent and detect signs of intrusion; ensures security of gates and apartment complex facilities
Establish a relationship with residents and community members to work together to ensure rules are followed to ensure the safety of residents
Maintains detailed logs and communicates effectively to property management.
Responded promptly to all alarms and emergency situations, ensuring safety of residents
Trained new staff members on physical security protocols
Maintained high levels of alertness throughout shifts.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Identified suspicious activity to determine appropriate response.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Performed security checks and monitored access control points.
Maintained surveillance of premises and investigated suspicious activities.
Conducted daily patrols to monitor the building and surrounding area for any potential security threats.
Developed effective relationships with local law enforcement agencies to ensure collaboration in case of emergencies.
Identified areas that require additional security measures based on observation or analysis of data.
Updated logs regarding security breaches, patrol routes, access control records.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at multi-family/apartment facilities.
Shift Supervisor
Texas Instruments
Dallas, TX
11.2016 - 02.2018
Responsible for Supervising 6-14 employees and training new employees and scheduling and recording employees' hours for payroll
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensured security of doors, windows, and gates
Maintained detailed logs and communicates effectively to senior leadership and staff.
Conducted regular patrols of assigned areas to ensure safety and security.
Responded promptly to emergency calls from the public or other law enforcement agencies.
Investigated suspicious persons or activities on premises.
Enforced laws and regulations related to private security operations.
Observed and reported any violations of company policies or procedures.
Interacted professionally with customers, employees, and visitors to the premises.
Coordinated with local law enforcement agencies when necessary.
Prepared comprehensive written reports regarding all incidents observed while on duty.
Managed access points using appropriate credentials verification methods.
Examined doors, windows, gates, locks., to determine their level of security.
Maintained a high degree of awareness at all times while on patrol.
Adhered strictly to departmental policies and procedures at all times.
Participated in training sessions designed to enhance job performance.
Provided friendly and professional assistance to employees, visitors and customers.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Maintained detailed records of daily activities and incident reports.
Skills
Cyber Security Certification
Data entry specialist
Experienced Supervisor
Types 35 wpm
Document Preparation
Network Security
Incident Response
Compliance Management
Access Control
Information assurance
Application security
Business continuity planning
Log Maintenance & Report Writing
Resource Management/ Leadership
Security Standards & Regulations
Safety Training
First Aid & CPR Certified
Terrorist/ Active Shooter Response Training
Diversity Management
Reliability
Firearms expertise
Licenses and Certifications
Cybersecurity in the Workplace
Terrorism Awareness for Emergency Responders
Report Writing and Documentation
Active Shooter Response
High School Diploma, 1989, Hot Springs High School, Hot Springs, AR
Commissioned Security Officer, 2016, TX Department of Public Safety, Dallas, TX
Commercial Driver’s License (CDL-B), 1998, TX Department of Transportation, Dallas, TX
Class A Professional Barber’s License, 2004, National Barbers Association, Dallas, TX