LATISHA GOLDSMITH
Washington
Summary
Experienced Employment Specialist/ Certified Peer Support worker with a proven track record in employment and building a positive relationship with the Employers and Clients. Committed to achieving quality outcomes for clients by providing appropriate resources in a supportive and empowering manner.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Community Development Assistant II
Prince Georges County Department of Health
12.2023 - Current
- Counseled clients on resume writing, interviewing techniques, job search.
- Worked with Pregnant Postpartum Women & Children with a caseload of twenty.
- Assist with connecting you to prenatal and postpartum services.
- Help and educate you on how to appropriately navigate treatment, social services and recovery support systems.
- Provided comprehensive case management services to ensure successful job placement outcomes and recovery services to individuals.
- Organized event for women and children with community engagement programs.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Case Manager/ Housing Specialist
North Capitol Collaborative
10.2021 - 12.2022
- Clients
- Maintained accurate case records and documentation according to agency guidelines
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Counseled clients on available resources within the community that could help meet their needs
- Managed caseloads effectively, ensuring timely documentation and reporting.
Teacher
DC Public Schools
04.2013 - 08.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Residential Manager/Part Time
Volunteers of America
08.2012 - 06.2018
- Maintain a record of class assessments and activities as well as preparing children's academic reports
- Liaise with the staff, parents and professionals
- Identify and monitor the general health and welfare of the children
- Reinforce lesson presented by the teacher
- Enforce school and class rules to help teach students proper behavior
- Volunteer of America Chesapeake -To support developmentally disabled individuals in their development of
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Program Manager
New Vision Inc.
07.2010 - 06.2013
- Prevocationalfor the department
- DepartmentDirects the development of short, intermediate and long-range planning, Leads the department in developing individual and unit goals in support of division
- Developed strategies and work plans for accomplishing goals
- Supervised six senior staff and selected support staff
- Develop performance plans and work assignments and oversee periodic formal and informal performance evaluations of all staff
- Supports staff in increasing their capabilities to contribute and develop through departmental training and professional development Promotes productive, creative, empowering work environments and ensures that staff has the resources, direction and support needed to grow as individuals and accomplish agreed upon departmental goals.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Coached team members on professional development opportunities, contributing to improved overall performance.
Employment Specialist/ Job Coach
St. John Community Services
06.2012 - 04.2013
- Provided direct clientele services in the areas of employment counseling, client needs assessment, vocational evaluation, employment preparation, and training, referral to community resources and support services, program eligibility, and or job development/placement; and performs related duties as required
- Identified problems and barriers that hinder employability; assists clients in resolving and mitigating barriers to employment by identifying the need for other services and benefits
Teacher Aide
St. Coletta of Greater Washington
02.2007 - 08.2007
- Counseled clients regarding recommended solutions and suggested supportive service and benefits; makes appropriate referrals to department
- County, and other community resources
- Made arrangements or referral for a wide range of specialized and or support services, which may include ESL courses, high school diploma or equivalency education, homeless mitigation, childcare, substance abuse treatment or counseling, family crisis or domestic violence intervention, health care or mental health services
- Working with students and adults with cognitive disabilities
- Identify social skill deficits in autism spectrum disorders
- Select behavior interventions strategies; providing one-on-one tutoring for all students; assisting with classroom management; providing instructional services under the direct supervision of a teacher.
Education
Master of Science - Business Administration And Management
Strayer University
Washington, DC 12-2020
Bachelor - Human Resource Management
Strayer University
01.2005
Bachelor - Business Administration
Strayer University
6.1998
Skills
- Community education
- Housing needs assessment
- Effective customer communication
- Trauma-informed care
- Collaboration and teamwork
- Excellent communication
- Certified in CPR/AED
- Relationship building
- Documentation skills
- Team building
- Medical terminology
- Crisis intervention
- De-escalation techniques
- Data confidentiality
- Client intakes
Certification
Medical Billing & Coding Certification
CPR Certification
Life insurance consultant
First Aid Certification
Medication Technician Driver's license
Affiliations
Employee of the Year
Awards for Time Management
Building Positive Relationships in the Community
Certified Peer Support Specialist
Languages
Spanish
Professional Working
Timeline
Community Development Assistant II
Prince Georges County Department of Health
12.2023 - Current
Case Manager/ Housing Specialist
North Capitol Collaborative
10.2021 - 12.2022
Teacher
DC Public Schools
04.2013 - 08.2022
Residential Manager/Part Time
Volunteers of America
08.2012 - 06.2018
Employment Specialist/ Job Coach
St. John Community Services
06.2012 - 04.2013
Program Manager
New Vision Inc.
07.2010 - 06.2013
Teacher Aide
St. Coletta of Greater Washington
02.2007 - 08.2007
Bachelor - Human Resource Management
Strayer University
Master of Science - Business Administration And Management
Strayer University
Bachelor - Business Administration
Strayer University
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