Latisha Jones
Summary
Dedicated medical assistant with a broad range of healthcare skills across age groups and specialties, knowledgeable healthcare professionals with acute proficiencies, and an ability to thrive in fast-paced environments, efficient and collaborative team player with strong interpersonal skills, attention to detail, and a passion for providing excellent healthcare service.
Overview
12
12
years of professional experience
Work History
Small Business Owner
Myself
Detroit, MI
07.2020 - Current
- Provided excellent customer service through personal interactions with shoppers as well as over the phone.
- Resolved customer complaints in a professional manner.
- Stocked shelves with new merchandise, organized displays, rotated stock and removed out-of-date items.
- Processed returns and exchanges in accordance with company policy.
- Organized backroom inventory according to company standards.
- Promoted additional products or services to increase sales volume.
- Monitored cash flow to ensure proper budgeting
Home Health Aide
University home healthcare
Detroit, MI
03.2018 - 12.2024
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Engaged patients in recreational activities such as reading books or playing games.
- Changed bed linens and maintained a clean living environment for the client's safety
- Maintained clean and well-organized environment for client happiness and safety.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Provided entertainment and companionship through conversation, reading, and board games.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Cashier
Wendys Restaurant
Detroit
07.2024 - 10.2024
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
McDonald's
Detroit, Michigan
03.2013 - 04.2016
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
Some College (No Degree) - Medical Assisting
Dorsey College
Dearborn, MISkills
- Skill at accurately documented, patient history
- Ability to recognize cardiac rhythm
- Understanding, basic doses calculations
- Can administrate basic urinalysis, urine dipsticks, blood type, strep, testing, and blood sugar
- Proficient with EKG electorate placement within a 90% accuracy
- Proven ability to read and perform vital signs
- Knowledgeable of assurance, coding, and administrative procedures
Timeline
Cashier
Wendys Restaurant
07.2024 - 10.2024
Small Business Owner
Myself
07.2020 - Current
Home Health Aide
University home healthcare
03.2018 - 12.2024
Cashier
McDonald's
03.2013 - 04.2016
Some College (No Degree) - Medical Assisting
Dorsey College